Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

April 8, 2020

Nice service! 5 star
Milan Manvar help me quick solved a issue.
I will send more feedback to you email if I have question

Kingbolen official
Hong Kong SAR
About 4 hours using the app
June 23, 2017

Wow...one of those must apps...Thank you so much!

Gilleri Jewel
Israel
About 3 hours using the app
May 22, 2018

We have installed this for our webshop www.MaterialSampleShop.com. We had some small corrections to the visual layout, but the guys from Simprosys fixed it amazingly fast.

Futation
Denmark
About 3 hours using the app
October 2, 2016

Super easy to install and it looks really nice in our theme. I will post more info when we received some customers' questions. www.medineterranean.com

Medineterranean
United States
35 minutes using the app