Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

April 5, 2018

I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to support@simprosys.com. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.

Artisan Crafted Works
United States
1 day using the app
September 1, 2016

Easy to install and I have high hopes for this app! I have a suggestion/request... is there a way to allow customers to respond to questions?

Berkeyfiltersusa
United States
About 7 hours using the app
June 23, 2017

Wow...one of those must apps...Thank you so much!

Gilleri Jewel
Israel
About 3 hours using the app
October 2, 2016

Super easy to install and it looks really nice in our theme. I will post more info when we received some customers' questions. www.medineterranean.com

Medineterranean
United States
35 minutes using the app
December 12, 2024

tradevehicleparts.co.uk
United Kingdom
Almost 4 years using the app