Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

July 2, 2017

Very impressed by this app so far. It's super easy to install and customise. On top of that, it helps to reduce calls and also helps boost SEO by having additional on page information.

Ramp Champ
Australia
Almost 3 years using the app
Edited November 11, 2022

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

MyGreenhouseStore.com
United States
Almost 3 years using the app
August 24, 2016

We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!

Teslaccessories Com
United States
Almost 3 years using the app
January 18, 2023

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

Proaim.ca
Canada
Almost 3 years using the app
June 8, 2020

Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks

SubbyTech
United Kingdom
Almost 3 years using the app
February 18, 2020

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Lodgefair
United States
Over 2 years using the app
May 20, 2019

The app is Great, the customer support is also very helpful.
will try paid plans after some time...

ibrowhenna
India
Over 2 years using the app
April 28, 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
United States
Over 2 years using the app
September 25, 2016

Easy to install. Hoping it helps us with driving more traffic to our site.

Badminton Warehouse
United States
Over 2 years using the app
Edited August 13, 2019

I use this app to help me get customers questions and know what should I improve. Great experience, would recommed

Golaiman
United States
Over 2 years using the app