SMPS Product Question & Answer , 261 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.
Refine
-
By rating
Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!
Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.
Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!
Really impressed with this app. We stock some technical products and have had three usage questions already - now published on the site. Great for new content.
App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.
The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.
We've just installed the app and the process was pretty simple. Amit helped placing the "Ask a Question" button where we wanted on the product page promptly.
We also just had a question from one of our customers and the process of answering & publishing the answer was smooth, no problem.
Thank you Simprosys for this great free app. Highly recommend.
Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!
Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!
It looks and works great. Clearly good for SEO! 5 stars:)