Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.
We've just installed the app and the process was pretty simple. Amit helped placing the "Ask a Question" button where we wanted on the product page promptly.
We also just had a question from one of our customers and the process of answering & publishing the answer was smooth, no problem.
Thank you Simprosys for this great free app. Highly recommend.
Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!
Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!
It looks and works great. Clearly good for SEO! 5 stars:)
Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!
One of the best apps here and more important, the service.
They are helpful and professional, very very recommended.
good app, works great, good service too, hope you do more update in future, we will continue to use your app.
A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!
This app helped me a lot to add valuable information of product using question and answer format. It saves time answering only once a question. Also the customer support of this app is amazing, they did a customization of language very fast and covered every detail requested.