SMPS Product Question & Answer

SMPS Product Question & Answer

Free plan available
Rating (4.9)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo

Pricing

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99 / month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99 / month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integration
  • Advanced Response Template Editor
  • Widget Translation

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99 / month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99 / month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integration
  • Advanced Response Template Editor
  • Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

261 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

April 4, 2024

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Woodline USA
United States
About 6 years using the app
May 3, 2024

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

Shriram Associates
India
About 1 month using the app
March 31, 2024

I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392

I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!

Health Orchard
United States
12 days using the app

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Built by Simprosys InfoMedia

About Simprosys InfoMedia

4.9 average rating

8 years building apps for the Shopify App Store

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

Support

Send a message

support@simprosys.com

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