Simple Bundles & Free Gift

Such a great app for our business as we bundle everything on our site. We've faced some technical difficulties and Cherry with the support team got back immediately and solved our issue. Such a great app and highly recommend!

This app has worked great for us over the last year. Recently we found some new features that we love. However, there was something we needed a little different. I submitted a request and they solved our issue immediately! We highly recommend this app for helping with bundles and their support is excellent!

I trialed many bundle apps before settling on Simple Bundles, and my choice has not disappointed me! I’m able to put together complex bundles of our multi-dog walking equipment. Any time I have an issue, the support staff is SUPER on it… like even at 11 pm on a Friday night. Recently Stella jumped into our store to take a look a missing bundle items and provided quick & clear instructions on resolve the situation. I’m a big fan!

We have been using this app for our "mix and match" bundles. It's simple to set up and works brilliantly. Although we've had a few technical hiccups, the support is always on hand to answer questions and even dive into our theme to resolve them directly.

We’ve had some issues getting Simple Bundles to work seamlessly with our more complex setup and integrations, but to be fair, our requirements are quite advanced and involve multiple systems/other apps. Despite the challenges, what makes Simple Bundles so great is their support team. They are responsive, engaged, and always willing to dig in and find solutions. That level of dedication is rare, and it’s the main reason we continue working with the app. Very much appreciated!

This company has one of the best customer support departments I've ever dealt with. No matter who answered my emails (and there were several people), I never had to re-explain my case, they all knew exactly what was going on. The replies were lighting fast, always same-day and often within a few hours. If the question was ever slightly complicated, they would come back with a walk-through screen capture video, made specifically for my case. Everything was crystal clear, and very well-explained, and everyone was extremely polite and knowledgable. Every email I recieved back answered my question perfectly... and some of my questions were quite elaborate.
I'm not sure who does their hiring, but they can certainly coach other companies on customer-support how-to's.
The app itself works extremely well. If you're new to the concept like we were, it takes a bit of time to wrap your head around how to set things up. But once it clicks, it makes perfect sense. Shopify's back end makes it a bit challenging to keep things organized, but that's on them and not Simple Bundles. Big thank-you to their team, and I highly recommend them along with their app, for anyone who needs to track products in all kinds of bundles!

Love this app. Customer service is very helpful and quick to respond. I do wish there was a subscription option between the free plan and the starter plan to make it more affordable for small businesses in Australia, where our currency isn’t as strong as the US dollar. Overall, very good experience.

Great support team who were super hands on and response to my needs! The app is great too very easy to use, seamlessly build out bundles and tracks inventory accurately too. Would highly recommend!

This app is far more powerful than the "simple" name implies, and the 3-bundle free option is very generous considering it does not limit the kinds of bundles you can make. This, combined with the fast and excellent support response I received when I asked for help creating a particular kind of bundle, earned 5 stars from me. I decided to test this app out for my Black Friday sales and now that I understand what it can do, I will be upgrading and outfitting my shop with more bundle options long-term. It took a minute to wrap my head around how it works, but once it clicked, I see so many opportunities to use this for my business (a skin care brand). The app itself isn't complicated - just the mechanics of variants in the bundle products vs variants in the individual products had my head spinning. Shout out to Hosanna in support, though, because they explained it very well and now I'm a bundle-making machine. :) Thank you!

Terrific app, and has allowed for more transparency & better UI/UX for our customers when purchasing bundle SKUs! It replaced the need to use bundling/kitting in our WMS, and has improved our workflows as a result. It's been a seamless transition, and shout out the support team & Cherry!