Simple Bundles & Kits

Such a great app for our business as we bundle everything on our site. We've faced some technical difficulties and Cherry with the support team got back immediately and solved our issue. Such a great app and highly recommend!

This app has worked great for us over the last year. Recently we found some new features that we love. However, there was something we needed a little different. I submitted a request and they solved our issue immediately! We highly recommend this app for helping with bundles and their support is excellent!

I'm a big fan of this app. It helped me enable a really particular product assortment while keeping my inventory accurate. The support experience is some of the best I've had—super quick responses and it feels like they're actually invested in resolving any issues you may have. It's refreshing in a world of AI chatbots and Big Tech slop.

Wonderful App, takes out so much manual labor on applying discounts & inventory. We are a furniture store; so for bedroom sets compromised of individual items, its so much easier to hit one item, and the inventory adjusts for all items . SO much simpler for discounts auto applied and removing the items from our inventory. It is also great to see live stock if for example a certain piece on a modular sectional is not on hand, I can see what configurations I am able to build vs what I am missing, making orders easier or to answer customers stock questions right away. I can easily see what piece I don't have and what to order. This separates stores that stay stuck with the ones that can scale/grow operations. Customer service is very responsible at all hours .

I trialed many bundle apps before settling on Simple Bundles, and my choice has not disappointed me! I’m able to put together complex bundles of our multi-dog walking equipment. Any time I have an issue, the support staff is SUPER on it… like even at 11 pm on a Friday night. Recently Stella jumped into our store to take a look a missing bundle items and provided quick & clear instructions on resolve the situation. I’m a big fan!

This company has one of the best customer support departments I've ever dealt with. No matter who answered my emails (and there were several people), I never had to re-explain my case, they all knew exactly what was going on. The replies were lighting fast, always same-day and often within a few hours. If the question was ever slightly complicated, they would come back with a walk-through screen capture video, made specifically for my case. Everything was crystal clear, and very well-explained, and everyone was extremely polite and knowledgable. Every email I recieved back answered my question perfectly... and some of my questions were quite elaborate.
I'm not sure who does their hiring, but they can certainly coach other companies on customer-support how-to's.
The app itself works extremely well. If you're new to the concept like we were, it takes a bit of time to wrap your head around how to set things up. But once it clicks, it makes perfect sense. Shopify's back end makes it a bit challenging to keep things organized, but that's on them and not Simple Bundles. Big thank-you to their team, and I highly recommend them along with their app, for anyone who needs to track products in all kinds of bundles!

We’ve had some issues getting Simple Bundles to work seamlessly with our more complex setup and integrations, but to be fair, our requirements are quite advanced and involve multiple systems/other apps. Despite the challenges, what makes Simple Bundles so great is their support team. They are responsive, engaged, and always willing to dig in and find solutions. That level of dedication is rare, and it’s the main reason we continue working with the app. Very much appreciated!

We have been using this app for our "mix and match" bundles. It's simple to set up and works brilliantly. Although we've had a few technical hiccups, the support is always on hand to answer questions and even dive into our theme to resolve them directly.

Love this app. Customer service is very helpful and quick to respond. I do wish there was a subscription option between the free plan and the starter plan to make it more affordable for small businesses in Australia, where our currency isn’t as strong as the US dollar. Overall, very good experience.

Bundles works great and simple to set up. I'm only using some simple bundles, and ran into an issue which was ultimately my fault (just incase anyone faces similar issue, a product wasn't included in a shipping profile and so checkout kept issuing out of stock notices as the product was in a bundle too, which made it look like the bundle was out of stock too.) I requested support help to look into this and had immediate assistance from Mariana, then Ellie, the George, who ran tests, kept me updated and tried their best to help me figure this issue out. Fantastic support, fast and extremely attentive, I highly recommend the app and team, and hope it will bring some great product options for my supporters to enjoy. Thanks everyone.