Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective inventory management and simplified fulfillment process. It offers various bundle types and integrates well with Shopify POS, 3PL fulfillment partners, and shipping software. It's user-friendly, easy to set up, and operates reliably. The customer support is responsive and proactive. However, some merchants reported occasional issues with inventory restoration and synchronization with ShipStation.

Edited January 16, 2024

I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.

LEWA Candle Company
United States
About 2 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍

Edited March 5, 2024

Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.

Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly

Inked Bread Co.
United States
2 months using the app
Freshly Commerce replied March 11, 2024

Thanks for your lovely review for our team. We've passed on your messaged to Stella!

April 25, 2024

Very easy to use and incredible customer service if you do run into an issue

Fake It! Tan
Australia
About 1 month using the app
March 27, 2024

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

Steal Street
United Kingdom
About 2 months using the app
Freshly Commerce replied April 2, 2024

Thanks for your 5-star review! 🌷

February 21, 2024

Helpful support team is always prompt to respond. Bundles are easy to create and edit.

The Spa Supply Store by Jacuzzi® Hot Tubs of the Triangle
United States
Over 1 year using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review and sharing your experience! 🙌

March 25, 2024

Love this app. Absolute game changer for tracking our inventory and helping us with accurate fulfillment and reordering.

Great app. Helpful Support. Highly Recommend

Concord & 9th
United States
7 months using the app
Freshly Commerce replied April 2, 2024

We're so happy to hear this! Thanks for taking the time to leave us a review. ✨

January 30, 2024

Awesome app with amazing customer service. I wish there were more people like Shadia & the rest of the crew. They are super sweet, super attentive and give fast effective results. I needed help setting up my bundle and I tried and tried again all before asking them for help when I’m glad I did. It’s a pretty cool app with amazing people behind it. 10/10 Highly recommended

INFER
United States
8 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your kind words! We've passed on your message to Shadia. 😊

January 16, 2024

Simple Bundles truly makes everything easy. We've used another app before that was horribly complicated, hard to understand how it works and thus made more problems than it solved. Simple Bundles now meets exactly our needs, is easy to understand, is 100% reliable - and last but not least: it has a super fast, friendly and really competent support team! I would warmly recommend it.

OEL Berlin B2B
Germany
About 2 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review and recommendation! 🤩

February 16, 2024

Easy and quick to set up, supportive customer team. Make my life easier with bundles!

Longbottom USA
United States
3 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review! 😊

Edited April 25, 2024

Great bundle app! Awesome customer support! Highly recommend :)

Shonen Society
Australia
4 months using the app
Freshly Commerce replied April 17, 2024

Thanks for letting us know! We've already processed the refund. 😄 To clarify, app charges are associated with the start of your Shopify billing cycle, so some app charges may still appear on your following bill even after you uninstall the app.