Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, seamless integration with Shopify, and customization options. They appreciate the professional invoices and packing slips, automatic order processing, and compliance with international legal requirements. The free version is sufficient for many small businesses, while the paid version offers great value. Customer service is prompt and effective, with quick responses to custom requests and new feature implementations. The app also supports multiple languages.

March 1, 2024

This app is amazing. Does everything I need. I had a slight issue. I reached out to customer service and Chuck helped me immediately and efficiently.
I strongly recommend this Simply Invoice by Simplio.

My Seder Plate
United States
23 days using the app
February 5, 2024

Not only is the app and it's interface extremely easy to use but the service from the team is quick and efficient. Both the application and quick service allow us to provide a professional and tailored look to our customers, which in turn, increases our credibility.

Driftwood Natural Products Inc
Canada
20 days using the app
February 28, 2024

Even the free version is quite nice, the support is great
I'm sure there can be more added, but still a great product

EcoRenu
Netherlands
9 days using the app
January 23, 2024

C'est payant mais c'est mal fait et même quand tu paye tu n'a pas acces à tout
En plus aucun moyend e contacter le support pour leur faire remonter les beug

Lucifer On You
France
8 months using the app
Simplio replied January 24, 2024

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience like our other 10.000+ users.

We haven't received any support requests from you since August 2023, is it possible for you to reach out to our support team directly by replying our email so we can better understand your specific needs and work towards a solution that exceeds your expectations. Your input is invaluable, and we are committed to ensuring your complete satisfaction.

Kind regards,

Chuck

February 15, 2024

Simple and flexible. Great addition to customize your store billing.

Jelly-Smack
United States
About 2 years using the app
February 12, 2024

Using it for the last 14 months. Works perfectly for me. Good client support. Thank you

SILA PARIS
France
Over 1 year using the app
April 11, 2024

Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.

Comercial Zahi Honduras
Honduras
8 days using the app
Simplio replied April 13, 2024

Your message looks good! Here's a minor adjustment for clarity and grammar:

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.

Kind regards,

Chuck

February 12, 2024

Excellent app that totally fulfills our requirement for instantly pdf printing quotes (adjusted the draft order) and invoices.

Whiteboard Shop UK
United Kingdom
Almost 3 years using the app
February 12, 2024

Une application simple d'utilisation et gratuite pour générer ses factures e-shop.

OSCO
France
Over 2 years using the app
January 31, 2024

Great App. Been using it for years. Great Support too.

Redkey USB
United Kingdom
Over 3 years using the app