Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, seamless integration with Shopify, and customization options. They appreciate the professional invoices and packing slips, automatic order processing, and compliance with international legal requirements. The free version is sufficient for many small businesses, while the paid version offers great value. Customer service is prompt and effective, with quick responses to custom requests and new feature implementations. The app also supports multiple languages.

February 24, 2024

Ziet er goed uit!

Printhof bv
Belgium
About 1 month using the app
April 11, 2024

Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.

Comercial Zahi Honduras
Honduras
Simplio replied April 13, 2024

Your message looks good! Here's a minor adjustment for clarity and grammar:

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.

Kind regards,

Chuck

September 19, 2023

We really like the experience with this app
Custumer service support is welcoming, friendly and fast.
I recommend !

Maison Merling
France
Almost 3 years using the app
August 9, 2023

Absolutely fantastic service. Updates smooth and quick, wonderful support, very precise and clear instructions. Thank you and keep up team!

A.W.A.K.E. MODE
United Kingdom
About 2 years using the app
June 29, 2023

Super easy and reliable app with one of the best customisation we've ever tried which is crucial for shops that work with different markets.
Also, huge thanks to Robert, one of the best support managers in existence: super fast detailed on-point responses make difference!

Weekend And Beyond
Poland
About 1 year using the app
April 19, 2023

Simplio has been an extremely useful tool and product to generate custom invoices. Never had a problem and love the functions

7figures Toys & Collectibles
Australia
Over 3 years using the app
April 19, 2023

Great app, works like a charm! I have it on my store for a while now, I never had any problems. I like the options of customizing the invoices.

French Address
France
About 2 years using the app
June 26, 2023

Great app. Very flexible and covers already most of the needs. In case something wasn't, the team is really on the ball to find a solution and deliver quickly. Definitely recommend it!

Bibi van der Velden | Fine Jewellery
Netherlands
9 months using the app
May 11, 2023

This App allows complete configuration, and solves Shopify's failure to make/print invoices! Not only a good app, but their team RESPONDS to help with issues. Great team, Great App

YULF Flooring & Paint
United States
Over 3 years using the app
June 12, 2023

Very pleased with the quick solution offered to a specific request. The service is almost 24/7 and hence suitable to any website owner.

The app is solid and creates beautiful invoices / packing lists.

Tobacco Lifestyle
Hong Kong SAR
3 months using the app