Reviews (141)

Overall rating
4.2
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.

August 10, 2021

This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!

Kotomi Swim
Australia
7 days using the app
February 11, 2022

We had some issues when setting up the code part (due to our theme integration), so we contact support and they fixed it quickly. Immediate response and quick supprot.

Chips Liquor
United States
6 days using the app
June 14, 2022

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

Drinking Well Co.
United States
5 days using the app
November 3, 2023

Very happy with the app and the customer service. I asked for 4 things that would like to be looked at and the team acted on all of them in very timely manner. The app is pretty nice to use and simply to grasp after awhile. Highly recommend.

Quality Liquor Store
United States
5 days using the app
January 11, 2023

supper easy to integrate and quick response from team! i recommend this app ! it has helped our business save money!

Nazzar
Canada
4 days using the app
July 29, 2023

Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app

DesireSnags
Canada
2 months using the app
January 12, 2022

this app is so genius, many customer choose the insurance. customer service is very nice and helpful, thank you!

Xrsbeautyhair
China
2 days using the app
Edited June 2, 2021

It does work although you have to paste the various bits of code in yourself and the claims management only works in English.

Calça Thai
Brazil
About 1 month using the app
August 20, 2021

This is the first time I've found an insurance app on Shopify that doesn't break my theme.
The support is ultra responsive. I understand the renown of this app.
Thank you so much for your help. Thank you for helping me stand out from my competitors.

Gotta jewelry
United States
1 day using the app
July 30, 2021

Incredible customer service and seamless installation provided by the support team. Prompt and eager to assist!

Design Life Kids
United States
About 21 hours using the app