Skio Subscriptions App

Our Success Manager Sandro is always on top of things and keep us in the loop for new features of the platform and utilize whats best to increase conversions. Platform is superb and it does what it promises it does BUT what makes it better is the overall SUPPORT that the team provides from success managers to their tech support team.

Skio has been a great subscription platform for our business. The product is flexible, reliable, and continues to evolve in ways that actually support real-world subscription use cases.

A special shoutout to our account manager, Jordan B. He’s hands down the best AM we’ve worked with across any provider — incredibly responsive, thoughtful, and proactive in helping us get the most out of the platform. That level of partnership makes a big difference.

Highly recommend Skio for teams serious about subscriptions.

Look once and don't look elsewhere.

You're reading this, and either you're in two buckets:
1. You're a new brand looking to offer subscription or maybe you are and you want it be more serious.
2. You're an established brand, and you need to scale. Your current sub platform isn't doing it, and there's a few things that you need and want.

My advice is choosing a subscription platform that meets your customer's needs is one of the most important things to consider for growth. As for ANY platform, ask yourself is this the platform I want to use for the next couple of years, or if I migrate to from/to, will my customer's payment tokens still be intact?

Now onto the real deal:
Skio is, hands down, the subscription platform Shopify brands should be using. I've demoed, implemented, optimized, and migrated from nearly every other subscription solution on the market. If there's an alternative you're considering, there's a very high likelihood I've worked with it firsthand.

What sets Skio apart isn't branding or novelty, it's execution. Skio is built with a deep understanding of retention, eCommerce, and developer experience, combined into a single, cohesive subscription platform.

From a technical standpoint, Skio checks every box from robust analytics and insights, surprise and delight capabilities, flow trees, to a modern, beautiful customer portal out of the box, and integrations will all the major players in the Shopify space.

Just as important is the team behind the product. The Skio team brings world-class expertise in modern eCommerce and subscriptions. Whether you're evaluating offer structure, implementation strategy, or long-term MRR growth, you're working with people who deeply understand both the product and the business outcomes it drives. Huge, huge shoutout to Sandro at Skio who is an absolute gem and retention driving genius. I've been in Ecom for 7 years, and he always manages to provide some new ideas and insight on how to grow. It's not just small tips or advice, but actual working implementations that drive our growth 1% each time. I've also noticed this from the dozen others that work at Skio from the engineers, and to the sales rep who've been in the ecom game for a while too.

If you're serious about subscriptions, retention, and sustainable growth, Skio is the clear choice.

Install it once. Save yourself the headache. Still don't believe me? Just take a demo, and see it for yourself.

My first time using an off the shelf subscription management solution. In the brief year that I've been using Skio, they've released a lot of new functionality. Their team pay attention to feedback from users and focus on development. Customer support is excellent and the team and hugely knowledgable- big shout out to Elliot and Mars.

Some of the analytics still need improving, which is why I cold only give a 4/5. However, the customer engagement features are excellent though and we believe Skio helps us save hundreds of subscribers each month. Highly recommend.

Switching to Skio will be one of the smartest moves you make for your company. I've made the move for two brands that are growing very quickly. Skio has provided a level of support that is unparalleled. From their email support team, to their team on Slack, they are the best. Our dedicated account managers have been life-savers (I'm talking about Ben and Matt). They have turned us on to several new integrations that have been amazing for us. It feels like we have more of a partnership with them. They are looking out for our best interests, and it shows.

Subscribers are our most important customer segment. I've been able to consolidate our subscription and loyalty programs with Skio. Now our subscribers can easily and quickly apply rewards points directly to their subscription. This was a difficult experience for our customers with our previous integration.

We adopted Skio to launch our subscription program at Ethique, and the experience has been seamless. The setup couldn't have been easier, thanks to its robust and deep integration with Shopify. This is an extremely powerful tool, particularly with its Klaviyo integration and the ability to send SMS reminders directly from the app, allowing us to set up unique events and triggers that personalize every customer touchpoint. Furthermore, Skio's native bulk change feature is incredibly helpful for managing large catalogs, allowing major updates like migrating to Product 2.0 or performing price changes across hundreds of SKUs in just a few clicks. The subscription portal itself is exceptionally customizable, easily pulling in our brand style and design. This creates limitless opportunities to send customers through unique journeys and ensure they have the best brand experience, making the entire subscription management process highly efficient for merchants.

Beyond the powerful features, their support is truly unmatched. Our success manager, Alessandro Pacitti, is always a message away to help with troubleshooting and is consistently open to hearing ideas for future roadmap development. He doesn't just wait for questions; he comes to meetings with proactive strategies on how we can fully leverage the platform to enhance our subscription service. Subscription can feel overwhelming, but Skio makes the entire merchant experience intuitive and reliable.

Switching to Skio was one of the best moves we've made. their customer interface is super clear for our customers to use and intuitive for our internal team. We are able to self-serve many of the features we want to deploy and always get speedy and helpful replies from their support team.

Skio has exceeded expectations in a big way. super helpful customer service and super simple/clean transition for our migrations subscription and loyalty migrations

SKIO has been beyond amazing, we are so impressed with the level of attention and service our account manager D'Tanga provides (the best!) migration was simple. We have some unique requests of skio at times but they always do their best to find quick solutions for us

The best there is. Having moved from another subscription app, Skio is incomparable. The best service we've ever received from a software company (Sandro has been a true gent and is genuinely top tier). We've seen subscriptions rise dramatically since being with Skio thanks to their numerous best-in-class features (cancellation flow, bespoke journeys and quick action links spring to mind). We constantly feel supported and know we're in good hands. Keep up the incredible work!