Skio Subscriptions (YC S20)

We love using Skio! There are quite a few options out there but their UI is much more intuitive and at the end of the day when we have an issue, they are there for us. We've been on calls with some of their team (Tyler is a name that sticks out) and we always have positive & productive interactions. We definitely recommend Skio to anyone thinking about it!

DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?"

We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease.

In addition, ...

Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.

Skio has been a great team & service to work with for supporting our subscription needs on Shopify. They offer a lot of features we didn't previously have (Analytics and automatic Dunning, for examples). They have excellent analytics tools, many APIs for integration in our own Customer Portal and have been quick to respond to our needs.

What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and ...

Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!

Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.

Our move to Skio has by far been the best platform move we've ever done. They have an excellent onboarding process and go above and beyond to support the customer during onboarding. They didn't have an integration with our ESP, but they created the integration just for us (Cordial). They also wrote a custom import to import data from a subscription provider that they hadn't interfaced with before ...

So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the ...