Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

April 4, 2024

Love Skio! The entire team is super helpful, organized, and available. And the platform itself and UI for both the customer and the business is lightyears beyond what I've seen.

MAGIC CACTUS
United States
8 months using the app
Skio replied June 18, 2024

Happy to hear your positive experience working with our amazing team. Grateful you are part of the Skio family! Thank you for the review MAGIC CACTUS :-)

-Kennan

June 20, 2021

Like a glass of ice water after the hell of ReCharge. This is the real deal, and their founder and customer support is next level. If you're on ReCharge, switch to Skio now. Your life will improve instantly, and you'll save money too! Cannot express how far superior Skio is!

Stryx
United States
About 3 years using the app
Skio replied June 20, 2021

Thanks for the glowing review! It's been great working with you and we're looking forward to working with you more!

-Kennan

December 8, 2021

Works really well. There's certainly some more features on our wishlist but the support team are responsive and it converts better than other subscription solutions we've experimented with.

us.facetheory.com
United Kingdom
Almost 3 years using the app
Skio replied December 8, 2021

Grateful to have you here! Thank you + excited to help you power your subscriptions.

-Kennan

April 9, 2024

In a bakeoff with various competitors, the Skio team came out on top. They know what stores need to offer subscription programs, and they're building all of it out.

I'm particularly impressed with their prepaid and recovery capabilities.

Wyndly
United States
6 months using the app
Skio replied June 18, 2024

Thank you so much for being here Wyndly! Happy to hear you are impressed with our prepaid and recovery capabilities. Looking forward to our future together! :-)

-Kennan

May 27, 2021

We decided to use Skio for our subscription products after testing out a couple of other recurring billing platforms (ReCharge and Bold). The app is easy to use and works really well for us! On top of that, the pre-launch support you get from Kennan is unbeatable. He will work with you to sort out any issues you encounter and will make sure that everything functions as you need. I highly recommend Skio!

Big Life Journal
United States
Over 2 years using the app
Skio replied May 27, 2021

Thank you so much for the kind words! Great working with you + looking forward to helping Big Life Journal grow :)

-Kennan

June 22, 2021

Skio has been the solution we wanted all along for our subscriptions. Not only was the migration from Recharge to Skio seamless, both the customer back-end and the admin back-end are incredibly user-friendly, straight-forward, and the entire app is well maintained. Kennan was a HUGE help and answered our questions promptly, and has continued to maintain excellent service. We'll be Skio customers for a long, long time!

Nutracelle
Canada
Over 2 years using the app
Skio replied June 22, 2021

Thanks you so much for the kind words! Love working with you and team and looking forward to helping you grow.

-Kennan

August 8, 2022

Great feature suite and super professional but fun team. Onboarding was a great and they answered all my questions. Highly recommend

BLQK Coffee
United States
Over 2 years using the app
Skio replied August 9, 2022

Thanks so much BLQK Coffee team! We're so grateful to have you as a partner and stoked to be on this journey with you :-)

-Kennan

May 23, 2022

Hands down, easily the best subscription engine out there. I've used Recharge, Bold Apps, and Smartrr in the past -- Skio is superior compared to all and Any of them. The best feature is passwordless login that our customers love and has reduced support tickets by over 30%. Their team also ships new features at a staggering pace.

Taika
United States
Over 2 years using the app
Skio replied May 23, 2022

Thank you for the review Taika team! We're stoked you've already been able to reduce support tickets! Can't wait to continue this journey with you :-)

-Kennan

November 19, 2021

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

Munk Pack
United States
About 2 years using the app
Skio replied November 19, 2021

So excited to have you + team here and looking forward to helping grow your subscriptions :)

-Kennan

April 20, 2022

Finally someone did subscriptions right. It's all about the seamless login and reducing customer frustration. SKIO has progressed subscription tech multiple leaps forward from recharge. Love the product and the team.

Uprising Food
United States
About 2 years using the app
Skio replied April 20, 2022

Appreciate the kind words! And so glad to have you as a partner :-)

-Kennan