Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

December 7, 2021

The Skio support team have been great helping us setting everything up! I would highly recommend Skio for any subscription needs.

Edible Beauty Australia
Australia
Almost 2 years using the app
Skio replied December 7, 2021

So excited to be powering your subscriptions! Thank you so much for being here :)

-Kennan

September 27, 2023

Great app. We had a terrible experience with a similar app that took months (literally) to get anything done, and we finally switched to skio. They were very on top of their game, nothing was "too hard" and they got back to us quickly.
So glad we made the switch. I recommend Skio to other brands i know.

Trio Beauty
United States
About 2 months using the app
April 1, 2022

We migrated from Recharge to Skio this past quarter. Immediately solved many friction points our subscribers were having around access/logins, and modifying their subscription schedules, addresses, products...etc. We can also send upcoming order reminders with Klaviyo with the same easy-login journey which allows customers to maintain a consistent branded experience. Their customer support team AND engineering team are very responsive and super easy to work with! Not something you see with some other options out there.

Huron
United States
Almost 2 years using the app
Skio replied April 1, 2022

Thanks for being here! Excited to go on this journey with you and team :-)

-Kennan

April 6, 2022

We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!

Muddy Bites
United States
Almost 2 years using the app
Skio replied April 6, 2022

We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-)

-Kennan

Edited June 27, 2023

Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!

Matcha Made
New Zealand
Over 1 year using the app
Skio replied June 28, 2023

Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

December 13, 2022

Shout out to Skio! The Skio team is a collaborative partner, willing and eager to work together to ensure our customers have a seamless experience. Proactive and receptive, they invite feedback to improve. We have experienced a reduced churn rate thanks to improved customer experience. We highly recommend Skio for subscriber experience.

Rae Wellness
United States
Almost 2 years using the app
Skio replied December 13, 2022

Love working with you and the Rae Wellness team! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

December 2, 2021

We love working with the Skio team! They have been really helpful with our setup and installation process.

Cohere Swag
United States
Over 1 year using the app
Skio replied December 2, 2021

Thank you - we look forward to powering Cohere subscription swag offerings :)

-Kennan

November 15, 2021

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

Bean Around The World Coffees
Canada
Over 1 year using the app
Skio replied November 15, 2021

Thank you + excited to have you here :)

-Kennan

August 10, 2022

We just launched Skio for Leisure and we couldn't be more stoked. The team is awesome and the product is working seamlessly. We're only just launching now and love everything so far.

Leisure
United States
Over 1 year using the app
Skio replied August 10, 2022

Thanks for the review Leisure team! We're so grateful to have you as a partner and excited to be on this journey with you :-)

-Kennan

April 18, 2022

Started off w/ Skio, havn't looked back. The team is great, very responsive, and is very useful in getting our store quickly onboarded. Highly rec!

Dog Is Human
United States
Over 1 year using the app
Skio replied April 18, 2022

So stoked to have you as a partner! Excited to see where the future takes us :-)

-Kennan