Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

June 15, 2022

Really love the flexibility and functionality of this app for our store. The migration also couldn't have been smoother and we were able to work closely with the team to migrate from our old clunky subscription platform!

Feel Goods
United States
About 1 year using the app
Skio replied June 15, 2022

Appreciate the review Feel Goods team! So glad to hear migration went smoothly and we're so stoked to have you as partner :-)

-Kennan

April 26, 2022

Skio has been an excellent all in one subscription solution. The team helped to make the migration process seamless, and we've subsequently been able to minimize many of the issues experience on our previous subscription platform. Plus, the customer support and responsiveness is unmatched. Thank you Skio!

SIMULATE®
United States
About 1 year using the app
Skio replied April 27, 2022

Thank YOU Simulate! We're so grateful to have you as a partner and excited to see where the future takes us :-)

-Kennan

July 27, 2022

Although we're still relatively early on our journey with Skio, our entire team's initial reaction is that the app really makes things way easier for our team and customer's to manage their own subscriptions. All functionality has worked seamlessly as promised without any glitches. The Skio team is also very attentive - and for such a young startup I've been impressed by the amount of care they've put into our account and getting us set up. Of course, with any early-stage startup there were a few hiccups here and there with the migration from woocommerce - but migrations are always tricky and I was impressed with the team's ability to troubleshoot with us. highly recommend skio to any ecommerce brands looking to scale subscription!

Terra Kaffe
United States
About 1 year using the app
Skio replied July 28, 2022

Thank you so much for the thorough and honest review Terra Kaffe team! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

Edited June 27, 2024

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net.

Overall the speed of the platform is really good and it is driving growth so that is a win for us.

9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.

Pet Wellbeing
United States
About 1 year using the app
Skio replied June 18, 2024

Love working with Pet Wellbeing! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

August 12, 2022

We were on another subscription app before which caused a lot of issues at checkout. Skio team really made the entire migration process smooth and easy. Jumped on whenever help was needed during and after the migration. It's been great working with everyone at Skio!

FLY BY JING
United States
About 1 year using the app
Skio replied August 16, 2022

Thanks so much for the review Fly By Jing team! We're so grateful you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

March 7, 2023

We switched over from ReCharge due to all the issues and the non-existent customer support. The team as Skio helped with the entire transition over. Much cleaner platform, better admin, better customer IU, and we have seen an increase in subscriptions since the switch. Highly recommend their product and support to anyone looking to get into subscriptions!

Supplement Warehouse
United States
About 1 year using the app
Skio replied May 4, 2023

Thank you for the review! We're so glad you're happy with the product and our team. Grateful to have you as a partner. :-)

-Kennan

May 11, 2023

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

Based Supplements
United States
About 1 year using the app
Skio replied June 28, 2023

Thanks for the review Based Supplements! Glad you had a smooth migration & excited for this journey ahead together. Its wonderful that your subscriber experience is much better with the Passwordless login :-)

-Kennan

May 12, 2022

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!

Atomic Coffee Roasters
United States
12 months using the app
Skio replied May 13, 2022

Glad to hear your migration went so well! We're so grateful to have you as a partner :-)

-Kennan

July 20, 2022

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

immi
United States
12 months using the app
Skio replied July 20, 2022

Thanks for the review Immi team! We're so grateful you chose us to power your subscriptions and can't wait to continue to grow together :-)

-Kennan

November 14, 2023

After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth.

If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.

Slumber
United States
11 months using the app
Skio replied June 18, 2024

Wow, thank you for the review Slumber! Appreciate the kind words! Happy to hear you find our portal easy, fast and smooth. So grateful to have you as a partner. :-)

-Kennan