Skio Subscriptions (YC S20) , 130 reviews
Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.
Thanks for the kind words!
Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.
Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking.
In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well).
Thanks for trying out Skio + hope to reconnect once we fully can serve you :)
Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.
Great having you here and looking forward to helping your company grow :)
*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***
Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :)
Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!
Thank you for being here!
This app is the answer I've been looking for! The backend is clean and easy to use, and the front end just works! Powerful and straightforward. The support from the Skio team was also second to none! Very impressed.
Thank you for the kind words and thank you for being here :)
The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)
Thanks for being here :)
We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.
Thank you for the kind review! Been great having you here and looking forward to building out more features to help build your business :)
Skio is amazing! They helped me migrate over from ReCharge and I was pretty hands off except for when I had a question! Kenan is amazing and this app makes life 100000000x better!
Great working with you and excited to help your company grow :)
SKIO . Serious competitor for ReCharge or BOLD. I have tried both and glad that we decided to move ahead with SKIO. Smooth integration with Shopify payment is exceptional. And Ken is super responsive and passionate about solving problems.
Thanks for being here! Looking forward to continuing working with you and building your business.