Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 15, 2021

Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.

SARAH BRIGGS
United States
Time spent using app: About 2 months
Skio replied September 21, 2021

Thanks for the kind words!

-Kennan

Edited September 14, 2021

Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.

FUNCiFUR (soon petgood)
Sweden
Time spent using app: 7 days
Skio replied September 14, 2021

Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking.

In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well).

Thanks for trying out Skio + hope to reconnect once we fully can serve you :)

-Kennan

August 11, 2021

Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.

LUMA NUTRITION
United States
Time spent using app: 1 day
Skio replied August 11, 2021

Great having you here and looking forward to helping your company grow :)

-Kennan

Edited March 18, 2022

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***

Semaine Health
United States
Time spent using app: 8 months
Skio replied August 10, 2021

Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :)

-Kennan

August 2, 2021

Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!

Spongellé
United States
Time spent using app: Over 1 year
Skio replied August 2, 2021

Thank you for being here!

-Kennan

July 19, 2021

This app is the answer I've been looking for! The backend is clean and easy to use, and the front end just works! Powerful and straightforward. The support from the Skio team was also second to none! Very impressed.

The Rested
Australia
Time spent using app: 11 days
Skio replied July 19, 2021

Thank you for the kind words and thank you for being here :)

-Kennan

July 13, 2021

The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)

Red Bay Coffee
United States
Time spent using app: Over 1 year
Skio replied July 13, 2021

Thanks for being here :)

-Kennan

July 8, 2021

We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.

Supply
United States
Time spent using app: 7 months
Skio replied July 8, 2021

Thank you for the kind review! Been great having you here and looking forward to building out more features to help build your business :)

-Kennan

Edited July 7, 2021

Skio is amazing! They helped me migrate over from ReCharge and I was pretty hands off except for when I had a question! Kenan is amazing and this app makes life 100000000x better!

The Mouse Merch Box
United States
Time spent using app: 8 months
Skio replied July 7, 2021

Great working with you and excited to help your company grow :)

-Kennan

July 6, 2021

SKIO . Serious competitor for ReCharge or BOLD. I have tried both and glad that we decided to move ahead with SKIO. Smooth integration with Shopify payment is exceptional. And Ken is super responsive and passionate about solving problems.

7E Wellness
United States
Time spent using app: About 2 months
Skio replied July 6, 2021

Thanks for being here! Looking forward to continuing working with you and building your business.

-Kennan