Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

March 30, 2022

They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.

Magic Mind
United States
11 months using the app
Skio replied March 30, 2022

Thanks for being here! Looking forward to a great future together :-)

-Kennan

April 28, 2022

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

A Good Company
Sweden
11 months using the app
Skio replied April 28, 2022

We're so stoked to have you here! Can't wait to see where the future takes us :-)

-Kennan

May 3, 2022

When I say you should run away from all other subscription apps. RUN. Skio is the subscription app that everything else should have been but never was. First off the team has been incredibly helpful in getting us set up. They are quick, knowledgable, and super accessible, not like some of the other companies. The UX and UI on the admin side is fantastic and for the customer side everything is seamless. I absolutely love the customer portal, it makes having a subscription easy and fun, not boring and conducive to churn. I highly recommend using SKIO for your subscription needs.

Paw Rangers
United States
11 months using the app
Skio replied May 3, 2022

Thank you for such a thoughtful review! We're so grateful to have you as a partner and excited to be on this adventure with you :-)

-Kennan

August 3, 2023

Skio is the best app out there for subscriptions. They have flexible options when it comes to setting up and managing subscriptions, working across a wide range of use cases. They reporting is good and continues to get better, giving you the insights you need to understand and optimize your subscription business.

Skio really does the deep work on understanding what clients need out of a subscription provider and putting it into practice. Support and customer service are always responsive for troubleshooting.

Stella Blue Coffee Company
United States
10 months using the app
Skio replied August 25, 2023

Thank you so much for being here Stella Blue Coffee Company! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-)

-Kennan

May 27, 2021

Setup was remarkably quick. We can't wait to explore group-buying and subscriptions for our store! Love this app all-around.

CollarTrek
United States
10 months using the app
Skio replied May 27, 2021

Great to have you here! Always let us know if you need any help.

-Kennan

June 14, 2022

I am using this app for our subscription offering & it has been great. It meets every need & some. The integration was seamless & its very user friendly both for our customers & us on the back end. Plus the Skio team is great when we need help.

Wonderbelly
United States
10 months using the app
Skio replied June 14, 2022

Appreciate the review Wonderbelly team! We're so stoked to have you as a partner and can't wait to continue to grow together :-)

-Kennan

May 3, 2022

The Skio team have been great working with us to provide a customised solution to our subscription needs, which has led to remarkable uptake in just a few weeks. Passwordless login is seamless and the customer portal is intuitive for customers to use. Thoroughly recommended!

Nutrition Kitchen HK
Hong Kong SAR
10 months using the app
Skio replied May 3, 2022

Really appreciate the review! We're so excited to have you as a partner :-)

-Kennan

November 10, 2022

Wow, Skio rocks. First off the functionality is great and the UX for our customers is much much better than Recharge. There's a lot more functionality, and it just works really well. I was worried about the migration but it was very smooth and quick. There were a couple small issues and they fixed them immediately. The team is extremely responsive and thorough. I'm very happy we made the upgrade from Recharge.

Llama Naturals
United States
10 months using the app
Skio replied December 6, 2022

Thanks for the review Llama Naturals team! Glad you had a smooth migration & excited for this journey ahead together :-)

-Kennan

June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

Lifestacks
United States
10 months using the app
Skio replied June 28, 2023

Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

October 19, 2023

Have nothing but good things to say about switching to Skio! The team was extremely attentive and ready to help whenever any issues occurred. Our subscribers are also very happy with the new interface, and are having a much better experience using Skio. Would definitely recommend!

Bunjie
Australia
9 months using the app
Skio replied June 18, 2024

Thank you so much for being here Bunjie! We appreciate your recommendation. Looking forward to a great future together! :-)

-Kennan