Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

August 10, 2022

We just launched Skio for Leisure and we couldn't be more stoked. The team is awesome and the product is working seamlessly. We're only just launching now and love everything so far.

Leisure
United States
Over 1 year using the app
Skio replied August 10, 2022

Thanks for the review Leisure team! We're so grateful to have you as a partner and excited to be on this journey with you :-)

-Kennan

April 18, 2022

Started off w/ Skio, havn't looked back. The team is great, very responsive, and is very useful in getting our store quickly onboarded. Highly rec!

Dog Is Human
United States
Over 1 year using the app
Skio replied April 18, 2022

So stoked to have you as a partner! Excited to see where the future takes us :-)

-Kennan

Edited May 3, 2022

We are going to be using Skio for our Shopify checkout to bundle hardware sales with software subscriptions. The team is extremely responsive and helpful.

Backbone
United States
Over 1 year using the app
Skio replied May 3, 2022

Stoked to have you as a partner! Can't wait to see where the future takes us :-)

-Kennan

Edited March 18, 2022

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***

Semaine Health
United States
Over 1 year using the app
Skio replied August 10, 2021

Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :)

-Kennan

Edited June 27, 2023

Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!

Matcha Made
New Zealand
Over 1 year using the app
Skio replied June 28, 2023

Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

November 16, 2021

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

MatchaBar
United States
Over 1 year using the app
Skio replied November 16, 2021

Thanks for being here! So excited to help you/MatchaBar grow :)

-Kennan

July 11, 2023

Love Skio!!! The team made our migration from another provider pain free and straight forward! We've seen better retention of our subscribers since moving too!

TMPL
United Kingdom
Over 1 year using the app
Skio replied August 25, 2023

Glad to hear you loved working with our migration team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

July 13, 2021

The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)

Red Bay Coffee
United States
Over 1 year using the app
Skio replied July 13, 2021

Thanks for being here :)

-Kennan

August 2, 2021

Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!

Spongellé
United States
Over 1 year using the app
Skio replied August 2, 2021

Thank you for being here!

-Kennan

July 25, 2023

Love Skio. Shoutout to Kobi, Tim, and Aidan for a quick/painless migration! Passwordless login is also making our subscriber experience much better. We also are enjoying the surprise and delight AND the Custom Checkout Buttons!

Tortilla Familia
United States
Over 1 year using the app
Skio replied August 25, 2023

Thanks for the review Tortilla Familia! Happy to hear you are so pleased and had a quick/painless migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan