Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

August 24, 2023

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

Sibu Seaberry
United States
2 months using the app
Skio replied August 25, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our migration and support team. Can't wait to see where the future takes us. :-)

-Kennan

June 14, 2023

Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.

Kolkata Chai Co
United States
2 months using the app
Skio replied June 28, 2023

Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

Edited June 14, 2023

We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level.

Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.

Free Soul
United Kingdom
2 months using the app
Skio replied June 28, 2023

Thank you so much for the thorough and honest review Free Soul! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

October 18, 2023

Skio is great! Makes setting up and optimizing subscriptions EASY. Shoutout to the team for a quick/painless onboarding! I highly recommend to any Shopify store owner looking to launch or enhance their subscription offerings.

VeloxBot
United States
2 months using the app
Skio replied June 18, 2024

Thank you so much for the review VeloxBot! Happy to hear you had such a quick/painless onboarding. Excited for this journey ahead together :-)

-Kennan

August 23, 2023

I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.

EADEM
United States
2 months using the app
Skio replied August 25, 2023

Thank you so much for the thorough and honest review EADEM! Happy to hear that your migration went smoothly. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Café Barista
Canada
2 months using the app
Skio replied June 28, 2023

Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

February 9, 2023

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations.

The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced.

One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing.

Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Portal
United States
2 months using the app
Skio replied May 4, 2023

Thank you so much for the thoughtful review Portal team! Happy to hear you had a smooth and seamless migration. We're so grateful to have you as a partner and to be on this journey with you. :-)

-Kennan

January 14, 2022

Skio fixes all the problems we were having with that other subscription partner. Its seamless interface is so easy to use, which allows us to provide the best subscription experience to our customers. The team is awesome and I'd recommend Skio to companies looking to make the switch or adding subscription to their sites for the first time.

hiyo
United States
2 months using the app
Skio replied January 14, 2022

Thanks for being here! Looking forward to growing with you :-)

-Kennan

February 2, 2023

The team at SKIO is AWESOME! We switched from ReCharge, and it has been night and day. We actually get immediate human response, and they are very receptive to feedback/product improvement. Their dashboard and analytics are next-level and fast to load. Never looking back!

Groomie Club
United States
2 months using the app
Skio replied February 2, 2023

Thanks for the review Groomie Club! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

December 7, 2022

I would 100% recommend this app over any other subscription apps (like recharge). They have incredible customer support and have been amazing to work with so far. Their development team was able to help our developer when setting up the app and our dev was incredibly impressed by the work they did on our site. They've been super easy to work with and very accommodating. Honestly probably the best support I've ever had from a 3rd party app!! Skio also works perfectly on my site and was easy to implement.

Leath
United States
2 months using the app
Skio replied December 13, 2022

Glad to hear you loved working with our launch team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan