Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

January 21, 2023

Absolutely LOVE Skio! Helping your store sell subscriptions without ripping your hair out is exactly what they do. They handled our migration from Recharge and it was sooo seamless & easy. So grateful for this app and their fantastic team!

The Carnivore Bar
United States
About 1 month using the app
Skio replied February 2, 2023

Thanks for being here! Looking forward to a great future together! :-)

-Kennan

August 16, 2023

Brilliant app, absolute game changer versus the previous app we were using. Team are awesome and the migration was so seamless.

So & Mo
United Kingdom
19 days using the app
Skio replied August 25, 2023

Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

March 7, 2023

Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.

Kimera Koffee
United States
About 1 month using the app
Skio replied May 4, 2023

Thanks for the review Kimera Koffee! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan

June 21, 2021

Skio is the subscription app we've always needed! Onboarding is effortless and the backend of the app is 100x better than any of the other subscription apps out there. Excited to see the results from Group Subscriptions!

Devon Wick Candle Co. Limited
United Kingdom
About 1 month using the app
Skio replied June 21, 2021

Thank you so much for being here! We're looking forward to helping you and your company grow.

-Kennan

May 3, 2022

Switched from Recharge to Skio and have been very impressed so far. Easy migration and I love the single Shopify checkout!

Wellnesse
United States
About 1 month using the app
Skio replied May 4, 2022

Appreciate the review! We're stoked to have you as a partner :-)

February 9, 2022

Skio is a great up and coming player in the subscription platform space. After evaluating other providers (e.g. Recharge, Bold, etc.), Skio was by far the easiest to implement both from a front-end & back-end perspective and the least complicated / fastest platform from a CX efficiency perspective. Additionally, the integrated native checkout, password-less account login & family-plan referral system are amazing features that you can't find elsewhere. Kennan & the Skio team have been amazing to work with - extremely responsive & quick to roll out new requested features. While the analytics aspect of Skio is currently lacking, it's in the product roadmap and with the pace that they roll-out improvements & features - I have no hesitation to recommend the platform 100% even without robust analytic tools.

KraveBeauty
United States
30 days using the app
Skio replied February 9, 2022

Thank you so much for the kind words :-) So happy to have you/Krave Beauty team onboard!

-Kennan

December 8, 2021

Works really well. There's certainly some more features on our wishlist but the support team are responsive and it converts better than other subscription solutions we've experimented with.

us.facetheory.com
United Kingdom
30 days using the app
Skio replied December 8, 2021

Grateful to have you here! Thank you + excited to help you power your subscriptions.

-Kennan

November 4, 2022

We migrated over from Recharge - overall the migration was pretty smooth, with some nuances around discount codes attached to subscriptions. There are friendlier features that separate Skio apart from other platforms such as gifting and group ordering which are nice. There are some limitations with advanced use cases where a consumer may modify their subscription often (add / remove products frequently, etc.) but the Skio team is quickly cranking out features and improvements to UX. Ultimately, chose Skio because I believe in the team's ability to iterate and innovate in this space.

Rasa
United States
30 days using the app
Skio replied December 6, 2022

Thanks for the review Rasa team! Excited for this journey ahead together :-)

-Kennan

May 9, 2023

Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.

Great Lakes Wellness
United States
28 days using the app
Skio replied June 28, 2023

Thanks for the review Great Lakes Wellness! Glad you had a smooth onboarding experience & excited for this journey ahead together :-)

-Kennan

April 20, 2023

We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!

nomz
Canada
28 days using the app
Skio replied May 4, 2023

Happy to hear you had a great and seamless migration. Love hearing your customer experience is already greatly improved. Thankful you are part of the Skio family! :-)

-Kennan