Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

September 12, 2023

Super easy installation and love the application so far. Transferred from Bold and am extremely happy

Akasha Superfoods
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you so much for your review! Happy to hear you had a great migration experience! Grateful you are part of the Skio family Akasha Superfoods! :-)

- Kennan

October 26, 2023

The SKIO migration team are awesome. Helped us every step of the way transitioning from our old provider. SKIO has some amazing features which we can't wait to implement. We've also been able to seamlessly integrate Klaviyo allowing all our email systems to be managed in one place.

drinkctrl.com
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you so much for being here drinkctrl! It is wonderful to hear that you had such a great experience with our migration team. Looking forward to our future together! :-)

-Kennan

September 27, 2023

Great app. We had a terrible experience with a similar app that took months (literally) to get anything done, and we finally switched to skio. They were very on top of their game, nothing was "too hard" and they got back to us quickly.
So glad we made the switch. I recommend Skio to other brands i know.

Trio Beauty
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you for taking the time to write a review Trio Beauty! Appreciate the kind words and recommendation! So grateful to have you as a partner. :-)

-Kennan

September 13, 2023

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

about-face
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you for the kind words! We appreciate the recommendation. So grateful to have about-face as a partner and can't wait to see where this journey takes us :-)

-Kennan

May 23, 2022

So far so good! The team was amazingly helpful during the migration from our previous subscription platform. Hoping to get a few extra functionalities built into the app in the near future to really make it a seamless experience for our customers. The team has been highly receptive to our feedback!

FreshCap Mushrooms
Canada
About 2 months using the app
Skio replied May 23, 2022

Appreciate the review FreshCap team! We're so grateful to have you as partner and excited to see where the future takes us :-)

-Kennan

August 30, 2022

Best subscription tool we found, flawless integration and the team was with us every step of the way until launch. Would 200% recommend !

Nidéco
France
About 2 months using the app
Skio replied August 30, 2022

Thanks for the review Nideco team! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan

May 19, 2022

I just started using Skio after years of using another subscription platform. The team of Skio is great. They made the onboarding process very easy. Now that Skio is live we have already had customers comment on how much easier the customer interface is to use. Skio's customer service is amazing as well. I e-mailed support and heard back in less than 20 minutes. I'm excited to use and keep learning more about the Skio features.

The Bean Coffee Company
United States
About 2 months using the app
Skio replied May 19, 2022

Appreciate the review! We're so stoked you and your customers have enjoyed your experience so far. Can't wait to see where the journey takes us :-)

- Kennan

June 14, 2022

So far this solution is leaps and bounds about recharge! We have multiple styles of subscription with pre-paid options being very important to us. The team was wonderful with implementation and I am excited to see how we can grow with this solution moving forward. We wanted to be integrated into Shopify checkout which is something recharge could not help us with easily. I am impressed at how easy everything has been so far.

Coffee Beanery
United States
About 2 months using the app
Skio replied June 14, 2022

Thanks for the review Coffee Beanery team! We're so grateful to have you as a partner and stoked to be on this journey with you :-)

-Kennan

August 14, 2023

Was using another subscription app, but the overall customer experience and backend is so much better with Skio. Additionally, they go above and beyond with customer support to help you get going or transition your subscribers if looking to upgrade.

R+D Body
United States
About 2 months using the app
Skio replied August 25, 2023

Love working with R+D Body! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan