Extensiv Order Manager , 77 reviews
I don't know where we would be without Skubana. When all other platforms failed to meet our needs or were too robust, Skubana saved the day. They provide a UI that's easy for our team to navigate, and their automation is seamless. Our on-boarding process was clear, and they let us move at the pace best fit for our team. I would highly recommend Skubana for any e-commerce brand, even custom ones with an array of SKUs. Skubana helped our highly customizable jewelry brand to track every single core product via bundles & kits, and the ROI is incomparable. Highly recommended.
I switched to SKUBANA a couple of months back and their support team was really helpful throughout the transition process.
Great app, Great Features, and really neat and clean compared to others that are out there.
More adaptive to customizations and be able to reverse certain features would be a great help!
Overall, It's a great software.
This has been a useful app in managing our inventory an the support is fantastic! I wish ETD was an option but they are working on this feature request and will hopefully have it up and running soon.
Our epic journey to find an inventory management system for Boldify lasted about 14 painful months.
Most of our sales are from FBA and our workflow is relatively simple. Amazingly, after trying Orderhive, Tradegecko, and Unleashed, none of these companies were able to meet our needs, from both a software and customer service standpoint. Fourteen months later and tens of thousands of dollars lost due to stock-outs, time wasted, and software fees, we finally found a solution with Skubana.
The way their system is organized follows better logic than the others and is highly customizable and automatable. Skubana is powerful enough to support our growth all the way to enterprise level and we couldn't be happier.
All that said, the best thing about Skubana was their customer service. Most of the reason this journey has taken us 14 months is due to slow and tedious onboarding and support from the other companies. Alex from Skubana was incredibly knowledgeable, friendly, and helpful, and it has made all the difference in the world for us.
We can't recommend Skubana highly enough and wish we had of chosen them fourteen months ago!
I have been an e-commerce seller since the dark days of the Internet in 1997. Over the past 20+ years I have used many different platforms - often combining features for different companies to get the systems that we need.
We were seeking a web based platform that assist with our inventory / COGS / multiple platforms / forecasting and order processing. We looked at a number of solutions including TradeGecko / Fishbowl / Orderlo and others. Skubana was the one that ticked all the boxes. It actually replaced a number of other platforms and saves us time and resources each month.
There is a learning curve when using Skubana but once you get to know the system it can become very powerful. The support is the best I have received from any software company - you can see they really do care about their customers and do what they can to make sure things are working as needed.
I would have no hesitation in recommending Skubana and have already done so many times.
Overall, this program came to us at the perfect time. We went from inventory that was manageable manually, to inventory that just needed some sort of software to help us mange this. Ive been live for a couple days now and it seems like everything is going great. They have orderbots that implement automatic rules you make for your inventory and shipping. Every time ive had an issue, it was resolved in a matter of minutes. The customer support team at Skubana is on it and they know how to keep a customer happy.
So far I have nothing but good things to say about Skubana. I heard about them on a podcast and mentioned them to my employee that was researching inventory management software options. After looking at many other options (many of which were cheaper) we saw that you really do get what you pay for and that we wanted to do it right if we were going to do it at all.
We just launched after maybe 15 calls with Jeffrey Na, our account manager. His customer service, knowledge, and attention to detail are some of the best if not the best I have ever seen. I'd love to buy him a drink if I'm ever in town as he has been and I know will continue to be an excellent resource for us as we grow. Just getting started but the future is looking bright!
Impressive piece of software for helping manage inventory data. We use it extensively to help predict demand and issue the correct quantities when ordering inventory. This has really helped reduce/eliminate stockouts (thus paying for itself) without having to find yourself yelling at excel. Also, great for calculating COGS from multiple sales channels, and using multiple channels to make sales and linking those sales to a single fulfilment network.
If you are spending hours trying to predict inventory levels... forecast inventory needs..etc inside excel I would give Skubana a call!
Thank you Skubana for all you help and support! I haven't been using this system very long but I know it will help our growing company more than we know. It's the best way to track on inventory across multiple sales channels.
I look forward to implementing all the features Skubana has to offer to help manage our products.
The reps are awesome! Thank you Wali and Jeffrey for all your help!
There are tools that I hope I never have to work with. Fortunately, Skubana isn't one of them. I was completely new to logistics when I first used it 5 months ago and didn't know what I was doing, but I found my way around rather quickly. Here's what I like in particular
* Great customer support with short response time
* Feels stable
* Mostly intuitive
* Short loading times
* Rather modern UI
Another good thing is the Marketplace, especially that it allows you to write your own app for it.
The biggest downside is its high price. Of all services and software we use, it is the most expensive one but maybe that's just because the price is (probably) calculated based on the number of orders and revenue - both of which don't say whether or not your company is making a lot of money ;-)
Other than that, there are not many cons I'm aware of. The UI could use some small improvements here and there (filterable tables, ambiguous use of the word "Export", fields that look editable but aren't) but those are really just minor issues.
Using Skubana for years - perfect!