Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

March 15, 2024

App is working great and I love the way it integrates with my shopify theme. Looks very professional.

NJ Wellness
United States
6 days using the app
Corknine Development replied March 17, 2024

Hi there!

We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!

Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.

Many thanks from the Shop Circle team.

January 31, 2024

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Amy Udani's Shop
United States
10 days using the app
Corknine Development replied February 2, 2024

Thank you so much for your terrific review!

We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.

If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.

Best regards,
The Shop Circle Team

March 28, 2024

We migrated from the digital downloads app and have had a great experience.

Redefining Mom® Shop
United States
3 months using the app
Corknine Development replied April 2, 2024

Thank you for your wonderful review!

We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.

If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.

Thanks once again for the 5-star rating. We appreciate your support!

Best Regards,
The Shop Circle Team

March 24, 2024

Awesome personal, especially Muaza.

She helped with all my questions and she was very polite.

SmartAI
Austria
19 days using the app
Corknine Development replied March 28, 2024

Thank you so much for your amazing feedback!

We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.

Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.

Best Regards,
The Shop Circle Team

February 27, 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
United States
16 days using the app
Corknine Development replied February 29, 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

December 28, 2023

Their team offered excellent customer support, and their app makes it very easy to upload and sell digital products.

Presets.io
United States
12 months using the app
Corknine Development replied December 31, 2023

Thank you so much for the outstanding rating and your kind words!
We're absolutely thrilled to hear that our team and app have both met your expectations. Our primary aim at Shop Circle is to make the selling process as straightforward as possible, and your feedback reaffirms that we're on the right track. Rest assured that we'll continue to closely listen to our users and constantly improve our app to ensure we cater to your needs.

We appreciate your wonderful feedback, as it goes a long way in helping us strive to serve you even better.

Thanks once again for choosing Sky Pilot - Digital Downloads.

With appreciation,
The Shop Circle Team

February 13, 2024

Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers.
Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!

Eye Heart Science
Australia
8 days using the app
Corknine Development replied February 15, 2024

Hi there,

Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs.

It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you.

Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers.

Warm Regards,
The Shop Circle Team

December 7, 2023

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

Jazzduetshop
United States
Over 4 years using the app
Corknine Development replied December 11, 2023

Hi there,

We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.

Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.

Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.

Regards,
The Shop Circle Team

January 12, 2024

Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented!
Thanks to them and can also suggest their service as a whole.

BMH World
Estonia
30 days using the app
Corknine Development replied January 15, 2024

Hello!

We're thrilled to hear about your positive experience with our customer support, and we truly appreciate your kind words. It's fantastic to hear that our team was able to assist you quickly and effectively - assisting our users is our top priority at Shop Circle. Your recommendation means a lot to us.

We hope to keep exceeding your expectations and providing the high level of service you've found with us.

Remember, your feedback helps us in our goal of continuous improvement and enhancing our users' experience.

Thank you again for your glowing review and 5-star rating. We look forward to keep serving you!

Best regards,
The Shop Circle Team

January 30, 2024

Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!

Science with Mrs. Barton
United States
1 day using the app
Corknine Development replied February 2, 2024

Hello,

It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.

It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.

Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!

Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.

Best Wishes,
The Shop Circle Team