Reviews (357)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

January 10, 2024

日本語でも問題なく利用できます
チャットサポートも非常に迅速かつ丁寧な対応をしていただきました

英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです

viviON BLUE
Japan
1 day using the app
Sky Pilot replied January 11, 2024

こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。

何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。

よろしくお願いいたします、
Shop Circleチーム

July 14, 2023

No system or program is completely perfect and without flaw, but despite some very unique bumps in the road that initially stumped Sky Pilot, I have been impressed by their determination to troubleshoot any issues we have encountered and resolve them. Their "round-the-clock" service has been much appreciated and utilized by our company.

Gather 'Round Homeschool USA
United States
Almost 2 years using the app
June 27, 2021

Very nice app. Good UI, decent features, and support team helped me out with a nuanced workaround on a weekend. Currently the best option for digital downloads.

PlanetStyles
United Kingdom
23 days using the app
April 28, 2023

Good app for the shop that have the digital products!
The service is really nice and the staff's always there for us.
Love this app! Won't regret for using it.
Don't hesitate, just use it!

Sail & Thread
Japan
22 days using the app
Sky Pilot replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team

July 23, 2022

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

K.Azcona Designs
United States
21 days using the app
Sky Pilot replied July 24, 2022

We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.

Have a lovely day,
Customer Success Team

May 8, 2020

I love this app! And their tech support is spot on! Reliable and Smart! Always helpful and available

WristGame By Kevin Bond
United States
21 days using the app
April 8, 2021

A+++ experience like other reviewers here. We have some technical issue with the thank you page and Andrew from SkyPilot help us set everything right in just a few minute. Highly recommended

Flourish Presets
United States
18 days using the app
March 30, 2023

This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!

Geilsk
Denmark
14 days using the app
Sky Pilot replied March 31, 2023

We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,

Customer Success Team

February 28, 2023

Sky pilot and the sky pilot team

First I'll talk about the team. I started messaging sky pilot for customizations in the app that suits my website, and a cooperative, lovely, smiling, professional team welcomed me.

They quickly understood my needs and started implementing them straight away. I also owe Alessandro a special thank you for all his perfect assistance and for having the time to listen, meet and implement. The team is so aligned to their business values, to assist businesses to the digital world.

As for the app itself, it is so easy to use, it has an easy interface. I couldn't have found something better than that.

Thank you so much Sky pilot. Keep it up. I would sure recommend them to anyone

عالية | دار عالية للنشر
Egypt
14 days using the app
Sky Pilot replied February 28, 2023

Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team, your feedback is pure gold to us. We are always happy to hear these words of encouragement.

We're more than happy to support you in your growth. Always at your service 😊

All the best,
Customer Success Team

September 5, 2023

This app is easy to set up, and I've received the BEST customer service even though I'm still only on the free plan. 10/10 would recommend!

Training Glow
United States
11 days using the app
Sky Pilot replied September 7, 2023

Thank you for taking the time to share your feedback about our app!

We strive to create a positive experience for all of our users and value the time you have taken to give us your valuable input. We are always looking for ways to improve our app and your experience, and we genuinely appreciate your frank opinion and will do our best to ensure your satisfaction in the future.

All the best,
Customer Success Team