Slide Cart & Cart Upsell ‑ TCC , 355 reviews
This product, these folks! You won't find a more robust and attentive customer service. I'd say second to none out of all the other Shopify app support out there. Although I wish the product was a tad cheaper for folks just starting to sell because, well, we have no revenue yet and it bites into our pocket, it's a heck of a product. They will ensure the Slide Cart is working to your standards. I'd give 7 stars if there were.
Thank you for your review Team Creative Alchemy. We will keep striving towards making our service better for your business. Don't hesitate to reach out if you have any other question/area where we can assist.
Have a great week!
I tested exactly 32 in cart upsell apps....Most were rejected because of the pricing model...The more orders you have the more they charge you....Slide is only one flat reasonable charge....The ability to stack upsells and the reward bar with the floating cart did it for me...Setup was super easy....I had issues with 27 of the 32 cart upsell apps......I waited weeks for responses from other apps...The best customer service was Slide...I received an immediate response...Christian not only told me what the issue was he logged in and fixed it for me!!...Talk about great support!....Not only that he customized the cart with a special feature I requested....All this within hours....Christian for president 2024!...I love this app and the only thing better than this app is the support!! A+++++++++++++++++++++
Thank you for your review, Team Famoushustle. Very much appreciated.
We try our best to be as responsive and proactive we can be with our customer service, and, we are glad we were able to assist!
Feel free to reach out for any other concerns/questions.
-Anoop
Head of Product, Slide Cart & Cart Upsell - TCC
Incredibly poor customer service. I send them an email on the 18th and a reminder on the 20th, and I have yet to hear back from them.
Hello Team Nakama Knives,
Sorry to hear that we couldn't meet your expectations. I can see that Laura from our team did reply to your query and offered a workaround to be applied to your store on the same day. They were waiting for access approval to test the workaround for your query but haven't received it yet.
Assuming the issue is still outstanding - I have separately initiated a thread with your team so that we can provide the best solution we can. Again, apologies for the confusion/delay.
Best,
Anoop
Head of Product, Slide Cart & Cart Upsell - TCC
Excellent app. Very effective and fast. Customer service helps quickly too and they are very professional.
Thank you for your review, Team VitalSleep! We are glad we could help.
Best Regards,
Anoop
Head of Product
A great app that helped me trouble shoot our site in record time. They were super responsive and were able to identify the issue, correct and get our site up and running again super fast. I highly recommend!!
Thanks, team Sky Organics! We are glad we could help and look forward to any future assistance you may need.
Best Regards,
Anoop
Head of Product
A brilliant app that does what it says, is easy to setup and has fantastic support. They reply quickly, take the case up and resolve the issue for you.
Thanks a lot, Team NO Grow! We look forward to providing any help or assistance you may need in future. Happy holidays!
Best Regards,
Anoop
Head of Product
Really great app that makes your cart much easier to use and cleaner! The upsell module integrated into it is also really nice.
And thank you to the support team that is always helping me out fast.
Great app. Fair price. Support is super responsive and have fixed issues related to our theme. Features are really solid and think this is a better app that many competitors because of functionality. Definitely has increased AOV and conversion rates
You need to use this app, when you want to increase your conversion! Very nice support and the app is working perfect.
We had tech issues the day before Black Friday which made things really tricky. It was a bad time to have the system not functioning but we understand that things happen. I'm leaving four stars because we like the app and the tech support and communication is good. The team continued to work on the issue until it was resolved and that we really do appreciate. I would recommend the app.