Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 20, 2023

We love the app it looks great and have some good features. Also the support is fast and friendly with good knowledge.

Lifters Wear
Germany
Time spent using app: 9 months
App HQ Pte. Ltd. replied January 20, 2023

Thanks for your nice review Lifters Wear! Looking to forward to helping your store get more sales and conversion!

- Team TCC

January 19, 2023

This is app works great.

And when I had an issue (slide cart wasn't working for products that didn't have options, but worked fine for products that had options), the AppHQ team were surprisingly quick to respond and fixed the problem completely!

The slide cart is great...it works, and it certainly seems like it's making a big difference in my AOV.

Jamber
United States
Time spent using app: 2 months
App HQ Pte. Ltd. replied January 19, 2023

Thank you for your review, Team Jamber!

Looking forward to helping your business in the future as well!

- Team TCC

January 13, 2023

The best in cart app period!.... One flat fee!......Awesome and fast support...Easy to install...Works perfect....I love it!! A++++++++++++++++++++

ClipArt SVG
United States
Time spent using app: About 20 hours
App HQ Pte. Ltd. replied January 14, 2023

Thank you, ClipArt SVG! We love your appreciation. Looking forward to helping you wherever we can in growing your business!

-Team TCC

January 12, 2023

Great support team & very fast for any issues/questions that you may have! Would truly recommend this application to anyone that is looking for a great cart to increase conversions and making the checkout process as streamline as possible!

FKN Rich
Canada
Time spent using app: About 1 month
App HQ Pte. Ltd. replied January 12, 2023

Thanks for your positive words, Team FKN Rich. We will look forward to help your store, wherever we can going forward. Have a nice week!

-Team TCC

January 8, 2023

Great Customer Service, Love the app. Sebastian from the customer service team was super helpful in helping me set up the app.

Legend London
United Kingdom
Time spent using app: About 10 hours
App HQ Pte. Ltd. replied January 10, 2023

Thanks for your nice words, Team Legend London! We are glad Sebastian was able to help you, and look forward to your store's growth with our app.

Have a great week ahead!

January 6, 2023

This product, these folks! You won't find a more robust and attentive customer service. I'd say second to none out of all the other Shopify app support out there. Although I wish the product was a tad cheaper for folks just starting to sell because, well, we have no revenue yet and it bites into our pocket, it's a heck of a product. They will ensure the Slide Cart is working to your standards. I'd give 7 stars if there were.

Creative Alchemy
United States
Time spent using app: 3 months
App HQ Pte. Ltd. replied January 7, 2023

Thank you for your review Team Creative Alchemy. We will keep striving towards making our service better for your business. Don't hesitate to reach out if you have any other question/area where we can assist.

Have a great week!

Edited January 6, 2023

I tested exactly 32 in cart upsell apps....Most were rejected because of the pricing model...The more orders you have the more they charge you....Slide is only one flat reasonable charge....The ability to stack upsells and the reward bar with the floating cart did it for me...Setup was super easy....I had issues with 27 of the 32 cart upsell apps......I waited weeks for responses from other apps...The best customer service was Slide...I received an immediate response...Christian not only told me what the issue was he logged in and fixed it for me!!...Talk about great support!....Not only that he customized the cart with a special feature I requested....All this within hours....Christian for president 2024!...I love this app and the only thing better than this app is the support!! A+++++++++++++++++++++

famoushustle
United States
Time spent using app: About 22 hours
App HQ Pte. Ltd. replied January 7, 2023

Thank you for your review, Team Famoushustle. Very much appreciated.

We try our best to be as responsive and proactive we can be with our customer service, and, we are glad we were able to assist!

Feel free to reach out for any other concerns/questions.

-Anoop
Head of Product, Slide Cart & Cart Upsell - TCC

December 30, 2022

Incredibly poor customer service. I send them an email on the 18th and a reminder on the 20th, and I have yet to hear back from them.

Nakama Knives
Netherlands
Time spent using app: 15 days
App HQ Pte. Ltd. replied December 30, 2022

Hello Team Nakama Knives,

Sorry to hear that we couldn't meet your expectations. I can see that Laura from our team did reply to your query and offered a workaround to be applied to your store on the same day. They were waiting for access approval to test the workaround for your query but haven't received it yet.

Assuming the issue is still outstanding - I have separately initiated a thread with your team so that we can provide the best solution we can. Again, apologies for the confusion/delay.

Best,
Anoop
Head of Product, Slide Cart & Cart Upsell - TCC

December 27, 2022

Excellent app. Very effective and fast. Customer service helps quickly too and they are very professional.

VitalSleep
United States
Time spent using app: 3 months
App HQ Pte. Ltd. replied December 28, 2022

Thank you for your review, Team VitalSleep! We are glad we could help.

Best Regards,
Anoop
Head of Product

December 23, 2022

A great app that helped me trouble shoot our site in record time. They were super responsive and were able to identify the issue, correct and get our site up and running again super fast. I highly recommend!!

Sky Organics
United States
Time spent using app: 5 months
App HQ Pte. Ltd. replied December 28, 2022

Thanks, team Sky Organics! We are glad we could help and look forward to any future assistance you may need.

Best Regards,
Anoop
Head of Product