Sherpas: Smart SEO

Sherpas: Smart SEO

Reviews (1,362)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting their store's SEO, noting significant improvements in visibility and sales. It features user-friendly tools such as meta tags, alt tags, sitemap submission, and JSON-LD, suitable for both beginners and experts. Merchants report better Google rankings and efficient site performance without slowing down page speed. The customer support, particularly from staff members like Rado, Todor, and Milen, is praised for being proactive and knowledgeable. The app's free plan is valuable, and its paid upgrades are seen as cost-effective with a good return on investment.

August 22, 2024

Great app, will definitely improve your store in google rankings. Amazing customers service, they care about their clients to make sure they use 100% potential of app. I would recommended SMART SEO to every store owners, definitely worthy.

AVT
United States
Almost 2 years using the app
Edited September 14, 2024

Beware I deleted this app and they are still taking money out of my account . And not able to contact anyone .

Update : Smart SEO contacted me and worked with me to get my money back . They would not stop with shopify till I got the money . I was wrong about this company .

Motorbikers Apparel
United States
7 months using the app
August 30, 2024

Software is great, has been really invaluable to my SEO for my site. Most importantly the customer service is top notch, literally the best I have every experienced. I really want to commend Todor, for excellent customer service, and going above and beyond what I would expect. He has been extremely helpful on both of my Shopify Stores. I highly recommend this software and more so the customer service.

Emjay Brands
United States
7 months using the app
Edited September 11, 2024

Updated Review

After using the Smart SEO app for about 3 months, I’m disappointed to say that it simply did not meet my expectations. Despite being on the Business Plan, the app failed to deliver the promised improvements, and I’m now happily deleting it.

Meta Tags: The app’s approach to meta tags is overly simplistic, focusing only on character counts without taking content relevance or focus keywords into account. This made it difficult to optimize for SEO properly, and the results were underwhelming.

Alt Image Attributes: The alt image feature was basic, and I didn’t notice any significant impact on SEO. There was no advanced functionality or customization to help tailor alt tags for my products effectively.

Page Speed: One of my major concerns was page speed, which is critical for SEO performance. Unfortunately, the app made no noticeable improvements in this area. Despite multiple tests, my site’s loading time remained the same.

JSON-LD and Structured Data: I encountered frequent issues with the JSON-LD structured data, which led to errors in Google Search Console. These problems persisted without resolution, making my SEO efforts more difficult.

Broken Links: The broken links feature was essentially useless. Google Search Console continued to report thousands of broken links, and the app didn’t help in fixing them. This added to the frustration of managing my site’s SEO.

Sitemap Submission: I had recurring issues with submitting my sitemap to Google Search Console through the app. It either failed to submit or disconnected frequently, causing more issues than it solved.

Overall: In the end, Smart SEO proved to be more trouble than it was worth. It didn’t deliver on its promises, and after about 3 months of trying to make it work, I’m happily deleting the app and moving on to better solutions. I wouldn’t recommend this app to other Shopify users based on my experience.

Spice-Land Wholesale
Canada
2 months using the app
August 19, 2024

We encountered coding issues and reached out to support. Todor and Rado guided us through the problems, providing clear explanations and visual representations of how things should work. We gave Rado access to our website theme, and he made the necessary adjustments, allowing our products to be listed again within 24 hours. This was our first interaction with the support team, and they not only resolved the issue but also educated us on why it occurred and how to prevent it in the future.

HomeOutdoors
Canada
3 months using the app
August 23, 2024

This is the absolute number one Shopify app that every store needs! The customer service is fast and goes above and beyond to ensure optimal SEO. Thank you, team! As always, your work is superb Especially Todor! Thank you for your attention to detail and for fixing issues I didn’t even know about. You are brilliant, thank you!

Enchanting Aromas
Australia
5 months using the app
August 23, 2024

I had an excellent experience with Todor's service. He was incredibly helpful and went above and beyond to assist me with my shop issue. His courteous and professional approach made the whole process smooth and stress-free. Thank you, Todor, for your outstanding support!

STRAYZ
Germany
4 months using the app
Edited September 14, 2024

Absolutley amazing service. These guys go well beyond your wildest dreams. I honestly have not had a company do more. Truly grateful. THANKYOU!!!!

Snoweys Closet
Australia
4 months using the app
July 11, 2024

Thank you so much for your excellent customer service, Radoslav. He is super helpful and guide me through all the sections in Smart SEO. It is the best app for all eCommerce businesses. Highly recommended!

Miss Topaz
Australia
4 months using the app
August 28, 2024

Very quick response despite being on a Basic plan. Problem solved within minutes. The person I chatted with was very helpful.

Vd'Oヴァンドリーヴ株式会社 / ビオtoYou合同会社
Japan
About 1 month using the app