SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (359)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions with quick, personalized responses that boost satisfaction and confidence. It offers 24/7 support automation, a user-friendly interface, and customizable features that align with brand tones. Its AI-driven capabilities provide accurate, context-aware responses, improving customer engagement and operational efficiency. Merchants also commend the support team for their prompt assistance and ongoing app improvements.

February 22, 2025

carré

Ambiora france
France
3 minutes using the app
August 12, 2024

nice

Essence
Pakistan
25 days using the app
December 5, 2024

No he podido configurar idioma español

Store L888
Mexico
7 minutes using the app
BestChat replied February 18, 2025

Hi Store L888,Thank you for your feedback! We're sorry to hear about the language issue. Your support is vital, and we’ll seriously consider your concerns!

December 1, 2024

genial

NowVision
France
2 minutes using the app
July 18, 2024

Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.

Wombambino
Germany
10 days using the app
BestChat replied February 9, 2025

Dear Wombambino,
Thank you for your feedback! 🌟 We’re glad you find our chatbot easy to maintain. We appreciate your insights and will take them into consideration! 😊

January 18, 2024

Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.

Hastella.J
Hong Kong SAR
3 months using the app
BestChat replied January 22, 2024

Thank you for your kind words and valuable feedback! We're thrilled to hear that you love our app and find it easy to use. We appreciate your suggestion about the live chat option. Our team is actively working on enhancements, and your input is crucial to our improvement process. If you have any questions about settings or need assistance, please don't hesitate to reach us!

January 20, 2024

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Bi-Tron Australia XSNANO
Australia
About 1 month using the app
BestChat replied January 22, 2024

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

January 20, 2024

Initial experience is good. It's fast too much. Amazing !

KANCHAN CASHMERE
Nepal
29 days using the app
BestChat replied January 22, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

December 9, 2024

UltraLaser™
Poland
1 day using the app
October 17, 2024

RetroSpace
Spain
About 2 months using the app