SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (335)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered chat capabilities that enhance customer support by handling routine inquiries and improving engagement. It's easy to set up, customizable with conditional logic, and integrates well with social media for ad campaigns. The support team is responsive, helping with any issues. This tool is valued for boosting customer interaction and conversion rates, enhancing the user experience on websites.

December 2, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed this smartbot and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Dropcap Studio
United States
About 2 months using the app
December 16, 2024

Great app, when used free it's limited and the answers are not quite good, but the do help.

ludopalooza
Chile
6 months using the app
January 8, 2025

Works Really Well! So happy to how found this Chatbot. It Pulls content right from your site and answers and leads customers with ease.

Select Commercial Mailboxes
United States
About 1 month using the app
November 23, 2024

Just started using the app but so far so good. I love how it has enhanced my website. Need a little more time to see how it helps but enjoying it right now.

LegacyMDCCXI
United States
2 months using the app
October 28, 2024

very effective and time saving and my customers love it. i sleep well at night knowing that my customer concerns are taken care of. the free version really help me save a extra few bucks especially as a brand new business owner thank you

well done.

GLAMHUB BOUTIQUE
United Kingdom
2 months using the app
October 29, 2024

The Smart Bot app has been a game-changer for our Shopify website, acting like a full-time employee ready to assist customers 24/7. This incredible app is easily trained, allowing us to quickly tailor responses to suit our brand’s tone and answer specific customer inquiries. It’s designed to connect with customers immediately, providing helpful and engaging information that keeps them informed and confident in their purchases. Highly recommended for businesses looking to enhance their customer experience and support efficiency.

Staypoollizer
United States
4 months using the app
January 11, 2025

This app is very helpful in customer support. The AI is very smart and it surprises me the capabilities that it has.

Small Pet Depot
United States
5 months using the app
December 26, 2024

I have just installed the SmartBot today.. it was extremely easy to install and it seems very easy to use!

envicourse.com
United Kingdom
10 days using the app
January 23, 2025

So far so good. I'm not sure it's converted any sales yet but I believe it's a good app.

OzWit
Australia
9 days using the app
January 17, 2025

brilliant! This is the most accurate AI i have ever come accross. I am sure i will see an increase in sales using this app. thank you

Jewellery Hut
United Kingdom
About 22 hours using the app