SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Popular with stores like yours
- Based in United States
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- ChatGPT
- Gemini
- Gorgias
- GPT-5
- Klaviyo
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 300 AI chats (lifetime)
- 7-day Growth trial included
- Supports up to 50 products
Starter
$30 / month
or $288/year and save 20%
Essential 24/7 AI customer support for new stores.
Features
- Unlimited AI chats
- Supports up to 500 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $960/year and save 20%
Boost sales and deepen engagement for expanding stores.
Features
- Supports up to 3,000 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
$300 / month
or $2,880/year and save 20%
Advanced features and superior performance for high-volume stores.
Features
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (425)
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7.
The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us.
Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business.
We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products.
For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers.
It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.
Respected CulinaryProfis, your feedback is very important. We’re glad SmartBot handles queries clearly 🌟 and keeps conversations helpful. We’ll continue improving for you!
Support
App support provided by BestChat.
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