SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Popular with stores like yours
- Based in United States
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- ChatGPT
- Gemini
- Gorgias
- GPT-5
- Klaviyo
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free
Free
Features
- Unlimited AI chats
- Supports up to 50 products
Starter
$30 / month
or $252/year and save 30%
Essential 24/7 AI customer support for new stores.
Features
- Unlimited AI chats
- Supports up to 200 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $840/year and save 30%
Boost sales and deepen engagement for expanding stores.
Features
- Supports up to 1,500 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
$300 / month
or $2,520/year and save 30%
Advanced features and superior performance for high-volume stores.
Features
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (389)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for enhancing customer engagement and boosting sales. It efficiently handles inquiries, reducing support workload and providing insights to increase sales. Features include fast responses, product recommendations, and order tracking. The chatbot is customizable and supports unlimited chats on the free plan. Merchants praise its easy setup, intuitive interface, seamless integration, and the ability to align with their brand's voice using analytics.
We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.
This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!
a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin
Dear Shinra, thank you for choosing our service! We appreciate your feedback and will carefully work on improving voice features and product accuracy. Your support means a lot!
Support
App support provided by BestChat.
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