SmartBot: Leading AI Chatbot
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Reviews (348)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and user-friendly interface, enhancing customer service by efficiently handling inquiries and reducing human team workload. It offers customizable responses, aligning with brand voices, and supports sales through product recommendations and upselling. Its 24/7 availability and learning capabilities improve response accuracy over time, boosting customer engagement and sales, making it a cost-effective solution.
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Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!
We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.
Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟
very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.
Dear Ciao Bella Luxury Hair, thanks for sharing your experience! 🙏 We value your trust and will keep improving to better serve you. ✨
We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.
so far the chat feature is great ai learning clean and helpful for customer inquiries
Hi Zen Bloks,Just to confirm, whenever you make changes in the settings, please click the “Save” button at the top right corner to make sure everything is successfully updated. If the page isn’t saved, it may revert back to the default wording.
If you notice the issue again even after saving, please let me know — I’ll be happy to take a closer look for you.
訪客不會點閱AI客服
curble您好，非常感謝您的意見！😊 我們重視您的反饋，會持續優化AI客服吸引力和使用率。
Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot.
Really good so far.....and fun!
Tolle App.
fantastic
its amazing, you get a lot of customer insights
Dear STIER, thanks for sharing your experience! We appreciate your trust and will keep improving for you. 🚀