SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer interactions with quick, personalized responses that boost satisfaction and confidence. It offers 24/7 support automation, a user-friendly interface, and customizable features that align with brand tones. Its AI-driven capabilities provide accurate, context-aware responses, improving customer engagement and operational efficiency. Merchants also commend the support team for their prompt assistance and ongoing app improvements.
Refine
-
By rating
Works Really Well! So happy to how found this Chatbot. It Pulls content right from your site and answers and leads customers with ease.
Hello Select Commercial Mailboxes,
Thanks for sharing your experience! We're delighted our chatbot is effectively pulling content and enhancing customer interactions.
Great app, when used free it's limited and the answers are not quite good, but the do help.
Dear ludopalooza,
Thank you for your feedback! 😊 We're glad you find our app helpful and appreciate your insights as we work on improvements. 🌟
This is amazing! I know AI is way smarter than I could ever be, but I just installed this smartbot and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.
Your enthusiasm is inspiring, Dropcap Studio! We're so glad our smartbot exceeded your expectations and made customer service easier for you. 🙌✨
Just started using the app but so far so good. I love how it has enhanced my website. Need a little more time to see how it helps but enjoying it right now.
Your feedback is appreciated, LegacyMDCCXI! We're glad you're enjoying the app so far and look forward to supporting you further. ✨
Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.
This app is very helpful in customer support. The AI is very smart and it surprises me the capabilities that it has.
It's obviously a very helpful app for potential customers and visitors. Will take your sales to the next level.
Hello Everyday Emporium,
We truly appreciate your kind words! 🎉 It’s great to know our app is making a difference for you. Thank you for your support; we’ll continue to enhance our service based on your feedback!
LIMITED. GIVES WRONG RECOMENDATIONS
Dear War Battle Games,We truly value your input! Your experience is important to us, and we’re sorry to hear that SmartBot hasn’t met your expectations. 🙏 Please know that we are committed to enhancing our tool and your feedback will help us make necessary improvements. If you have any specific recommendations, we’d be grateful to hear them! 👍✨
very effective and time saving and my customers love it. i sleep well at night knowing that my customer concerns are taken care of. the free version really help me save a extra few bucks especially as a brand new business owner thank you
well done.
Hello GLAMHUB BOUTIQUE,
Thank you for sharing your experience! We're delighted our app supports your business and customer needs. Sleep well knowing you're doing great! 💡😊
So far so good. I'm not sure it's converted any sales yet but I believe it's a good app.