SmartBot: Leading AI Chatbot
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Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for reducing customer service workloads and boosting sales conversions through its autonomous handling of inquiries. Its customizable features allow for tailored customer interactions, such as product recommendations and order tracking. The setup is straightforward, the interface intuitive, and the bot improves over time. Support is noted for being prompt and effective, enhancing merchant satisfaction and engagement.
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This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!
The custom rules set up are working very well so far. However, the saving of new settings is very temperamental and sometimes deletes a large chunks of my edits even after pressing save. I found a work around for this issue. But otherwise, this SmartBot works amazingly well even on the free plan.
Hi TheAutographLocker, thank you for your detailed feedback! We appreciate your patience with the saving issue and are glad the custom rules work well for you.
I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.
We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.
GreenLightingWholesale.com, your feedback made our day! Happy the app is aiding your team and customers so well. We’re excited for what’s next!
It does a surprisingly good job and you can train it when it makes a mistake.
One of the best free chat apps on here with a massive suite of features that don't require additional payment as well as a free trial with no need to input payment details
Hi HoldIt Gym Bag, thank you for your wonderful feedback! We’re happy you appreciate the free features and trial. Your support means a lot to us.
I recently installed and started using the SmartBot software, and the experience has been excellent! First of all, the installation process was simple and straightforward, and the user interface is intuitive, allowing me to get started with almost no learning curve. What surprised me the most was its intelligence—it can quickly respond to different customer needs with high accuracy. Moreover, its functionality is very powerful; it not only handles automatic replies but also enhances customer engagement and boosts sales conversion rates.
Snowland Explorers, your kind words truly inspire us! 🙌 Glad SmartBot boosts engagement and sales for you. Thanks for trusting us!
Very easy to setup and very good responsses from the bot
Dear QuantumRife, thanks for sharing your experience. We value your feedback and will keep working to provide the best service.
De smartbot maakt alles zoveel makkelijker. Ik hoef zelf bijna niets meer uit te zoeken: één vraag intypen en ik krijg direct een duidelijk antwoord. Het werkt snel, intuïtief en scheelt enorm veel tijd. Echt superhandig!
Nadeel dat de abbonementen iets aan een te dure kant zijn. voor beginnend webshop is het dan wel een grote stap.
Dear Equiconnect, thanks for sharing your experience. We value your trust and will continue working to provide the best service while considering pricing concerns.