SmartBot: Leading AI Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for automating customer engagement and boosting sales conversions. It's praised for seamless Shopify integration, customization options, and handling inquiries naturally. The app offers easy setup, a user-friendly interface, and a free plan with unlimited chats. Merchants appreciate the responsive support team and the bot's ability to provide product recommendations, reducing customer service workload while enhancing the customer experience.
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SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers.
It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.
Respected CulinaryProfis, your feedback is very important. We’re glad SmartBot handles queries clearly 🌟 and keeps conversations helpful. We’ll continue improving for you!
Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.
Dear Oxum Sport, thank you for choosing our service! We’re glad you find SmartBot intuitive 😊 and appreciate your desire to add more info. We’ll keep improving to support you better!
We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.
Respected The Craft Drinks Store, your feedback is very important. We’re happy the app meets your needs and offers suitable pricing. We’ll continue improving for you!
This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store.
And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell
Dear Rover Rituals, thank you for choosing our service! We appreciate your detailed feedback and understand your concerns. We’ll continue working to help improve customer interaction and conversions.
This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!
Thanks for your help
Great app with really impressive support!
SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience.
What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.
Dear CleanCore Nutrition, thank you for choosing our service! We’re thrilled you love SmartBot’s smooth performance and outstanding support. Looking forward to supporting you! 😊
Very good but a bit of a lag when updating a collection.
Respected Gud Vibz, your feedback is very important. We appreciate your patience with the lag and will continue enhancing the app for you!
a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin
Dear Shinra, thank you for choosing our service! We appreciate your feedback and will carefully work on improving voice features and product accuracy. Your support means a lot!
Easy to setup with flexibility, able to answer customers' questions with sales perspective.
Respected KEF-staging-US, your feedback is very valuable. We’re happy SmartBot meets your needs and will keep improving for you! 🌟
