SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (359)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.

January 30, 2025

the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support

SehgalMotors.PK - Car Accessories, PPF & Detailing Studio
Pakistan
About 21 hours using the app
BestChat replied February 9, 2025

Dear SehgalMotors.PK,
Thank you for your kind words about our product! 🌟 We appreciate your feedback regarding support and will take it seriously for future improvements.

February 13, 2025

I have just installed and tested this with several queries. The results are pretty amazing and what I was looking for in a AI chatbot. I hope that in the coming months I will see increase in sales using this.

Jetcast
Australia
21 minutes using the app
November 27, 2024

Great help with customer service only issue was it can be annoying and too in the way

ARI VINTAGE
United States
18 days using the app
BestChat replied February 9, 2025

Dear ARI VINTAGE,
Thank you for your positive feedback! We’re glad our chatbot assists with customer service. We’ll definitely consider your thoughts for improvement! 😊

Edited February 24, 2025

As a new AI user, this is easy to use!

HYAKU
Canada
19 days using the app
December 8, 2024

Easiest installation ever and so far, the answers are on point!

Jocelyn & Co. Business Gifting Services
United States
About 1 month using the app
January 7, 2025

Molto intuitiva e intelligente.

CLEANINGROUP
Italy
About 1 month using the app
February 24, 2025

Great app so far no issues very helpful

By Any Greens
United Kingdom
6 days using the app
November 11, 2024

good and you can try

Antonio Trading
United States
4 months using the app
October 15, 2024

So I far so good . Love the app.

If you can make it easier to access the chat history that would be cool.

And a cheaper plan for us that don't want to spend 30 a Month. Thanks

Keep up the great work..

Liverpool School Of Plastering
United Kingdom
17 days using the app
September 24, 2024

Excellent Tool for Customer Engagement!

I’ve been using SmartBot for a while now, and it has significantly improved my customer engagement. The AI interactions are seamless and have helped me manage customer inquiries efficiently. The interface is user friendly, and the support team is always ready to assist with any issues.
Overall, SmartBot has been a valuable addition to my Shopify store, and I highly recommend it to other store owners looking to enhance their customer service.

fashion finesse accessories
United States
11 months using the app