SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (359)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.

Edited February 23, 2025

Easy to install and effective. Keeps getting better with training.

Madelyn Carter
United States
11 days using the app
February 13, 2025

an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy

KR Straps™ Kelloranneke.fi
Finland
3 days using the app
December 2, 2024

On the initial trial plan and it seems pretty good so far

upthecombi
Australia
2 months using the app
December 26, 2024

I have just installed the SmartBot today.. it was extremely easy to install and it seems very easy to use!

envicourse.com
United Kingdom
10 days using the app
December 1, 2024

It hasn't attracted anyone but Shopify experts. My store sessions have gone down 30 views a day since using AI. Maybey not such a good idea. No Complaints about the apps performance, only its claims about AI and People haha eh?

JoJoZep I AM Design's
Australia
3 months using the app
BestChat replied December 26, 2024

Dear JoJoZep I AM Design's, We truly value your feedback! Your experience is important to us, and we understand your concerns. 🙏 Please know that SmartBot is here to help you serve your customers better without affecting your store's traffic. It’s all about enhancing your customer service experience! If there’s anything specific you’d like to discuss, we’re here to help.

February 2, 2025

This is really amazing app! Did not imagine this good it will be. Must try app and see yourself!!

Ideal Lingua Translations
India
4 days using the app
October 28, 2024

very effective and time saving and my customers love it. i sleep well at night knowing that my customer concerns are taken care of. the free version really help me save a extra few bucks especially as a brand new business owner thank you

well done.

GLAMHUB BOUTIQUE
United Kingdom
2 months using the app
BestChat replied February 9, 2025

Hello GLAMHUB BOUTIQUE,
Thank you for sharing your experience! We're delighted our app supports your business and customer needs. Sleep well knowing you're doing great! 💡😊

February 3, 2025

Easier to set up, hope it works

Lorderan
United States
9 days using the app
October 29, 2024

The Smart Bot app has been a game-changer for our Shopify website, acting like a full-time employee ready to assist customers 24/7. This incredible app is easily trained, allowing us to quickly tailor responses to suit our brand’s tone and answer specific customer inquiries. It’s designed to connect with customers immediately, providing helpful and engaging information that keeps them informed and confident in their purchases. Highly recommended for businesses looking to enhance their customer experience and support efficiency.

Staypoollizer
United States
4 months using the app
January 17, 2025

brilliant! This is the most accurate AI i have ever come accross. I am sure i will see an increase in sales using this app. thank you

Jewellery Hut
United Kingdom
About 22 hours using the app