SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.
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I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.
Dear Shop Cosmic Healing,
Thank you for your positive feedback! 🌟 We’re glad you enjoy the app’s conversations. Your suggestions for improvements will be taken seriously for future updates!
Easy to use and works how it is intended.
Great app but would love to be able to jump into the conversation with customers, and be able to train the bot based off real previous conversations.
very good and handy app. it gives alot of value especially for beginners that do not want to do alot of customer service
Super good and very well prepared app..
Had one chat handled, but they system offered 60 points to leave an honest review.
5/5. So far so good! Great response from the chat. Would recommend.
I was impressed with how fast the system learned my products.
Dear Milagro Mushrooms,
Thank you for your wonderful feedback! We're thrilled to hear you’re impressed with the system’s speed. Your insights motivate us to keep improving!
Great Chat Service to be able to stay in touch with customers. Easy to use with great customer service. I highly recommend SmartBot !
So far so good. The only thing is that it shows it's a bot and is a little pushy. Other than that it's really good.
The feedback are very warming it does feel's like the customer is talking to a real person who truely understand their problems.