SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (362)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.

December 29, 2024

So far so good. I really like the training feature.

Lunaria Glow & Co.
United States
4 days using the app
January 28, 2025

So easy to use! Thank you for this awesome product!

Plata Chalkboards
United States
About 13 hours using the app
September 24, 2024

Excellent Tool for Customer Engagement!

I’ve been using SmartBot for a while now, and it has significantly improved my customer engagement. The AI interactions are seamless and have helped me manage customer inquiries efficiently. The interface is user friendly, and the support team is always ready to assist with any issues.
Overall, SmartBot has been a valuable addition to my Shopify store, and I highly recommend it to other store owners looking to enhance their customer service.

fashion finesse accessories
United States
11 months using the app
October 15, 2024

So I far so good . Love the app.

If you can make it easier to access the chat history that would be cool.

And a cheaper plan for us that don't want to spend 30 a Month. Thanks

Keep up the great work..

Liverpool School Of Plastering
United Kingdom
17 days using the app
October 14, 2024

Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.

Veteran Command
United States
4 months using the app
BestChat replied February 9, 2025

Hello Veteran Command,
We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊

January 4, 2025

really easy and helpful

Vitaboost
Israel
18 days using the app
October 25, 2024

I love the automation this apps provides! :)

S-Mart Shop Smart Treasures
United States
11 months using the app
February 14, 2025

Still learning and seeing if we can train it better

Miami Screen Print Supply
United States
1 day using the app
BestChat replied February 18, 2025

Dear Miami Screen Print Supply,
Thank you for your feedback! 🌟 We're glad you're exploring ways to improve your experience. Your insights are important, and we’ll take them into consideration as we grow! 😊

December 22, 2024

So far So good! the chat tests have impressed me!

Meadowlark Surgical Centre and Cosmetic Clinic
Canada
7 days using the app
November 30, 2024

I really like the interface and how this chat is easy to install and to use. So far very good experience!

Wine Mood
Switzerland
1 day using the app