SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (359)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.

December 1, 2024

It hasn't attracted anyone but Shopify experts. My store sessions have gone down 30 views a day since using AI. Maybey not such a good idea. No Complaints about the apps performance, only its claims about AI and People haha eh?

JoJoZep I AM Design's
Australia
3 months using the app
BestChat replied December 26, 2024

Dear JoJoZep I AM Design's, We truly value your feedback! Your experience is important to us, and we understand your concerns. 🙏 Please know that SmartBot is here to help you ...

February 14, 2025

Still learning and seeing if we can train it better

Miami Screen Print Supply
United States
1 day using the app
BestChat replied February 18, 2025

Dear Miami Screen Print Supply,
Thank you for your feedback! 🌟 We're glad you're exploring ways to improve your experience. Your insights are important, and we’ll take them ...

November 26, 2024

ableto scape through all the products. We need to make it learn the algos for it to learn. Will update after reviewing it for a month

Wonderkraftz™
India
About 21 hours using the app
BestChat replied December 26, 2024

Thank you for your valuable feedback! Wonderkraftz™,😊 We’re excited to hear that you’re exploring how SmartBot can adapt to your needs. It’s all about learning and improving, ...

September 6, 2024

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our ...

All About Vibe
United States
7 months using the app
November 14, 2024

good` is a popular architecture for building scalable, testable, and well-structured web applications. It’s well-suited for applications where separation of concerns is important, like in complex enterprise solutions.

Milton Store
Canada
About 21 hours using the app
BestChat replied December 26, 2024

Thank you for your positive feedback! At Milton Store, 🌈 your opinions are crucial to our ongoing development, and we are committed to providing you with the best service ...

January 13, 2025

I wouldn't know I haven't used it yet

Clothier Exclusive Menswear
United States
2 minutes using the app
BestChat replied February 18, 2025

Your input is important, Clothier Exclusive Menswear! 🙌 We understand you haven’t used the app yet. Thank you for sharing; we’ll keep your thoughts in mind as we improve our ...

December 1, 2024

le principe semble bien juste la sélection des article me plais moins

KOREAN VIBE
France
About 1 hour using the app
BestChat replied December 26, 2024

Dear KOREAN VIBE,
Thank you for your valuable feedback! We’re pleased to hear you appreciate the principle behind our service. 🌈 With ongoing training, our AI bot will become ...

December 10, 2023

I love it but my stopped working and I do not know why.
Hope they fix the problem

RoseAnn Unique Trade LLC
United States
27 days using the app
BestChat replied December 11, 2023

Hi RoseAnn team,

We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and ...

December 11, 2024

My Store
United States
9 minutes using the app
September 24, 2024

Recycled Kiwi Kids Clothing And Boutique
New Zealand
17 days using the app
BestChat replied December 26, 2024

If you have any problems, please contact us and we will be happy to help you out