Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this chatbot for enhancing customer interaction with fast, personalized responses. It's easy to set up, customizable to match brand voices, and capable of handling various inquiries. The bot intelligently escalates complex issues and provides valuable analytics for service optimization. It supports product recommendations, operates 24/7, and integrates seamlessly with websites, leading to increased sales and improved customer service.
Refine
-
By rating
I love smartbot it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended smartbot to any business who want someone answer any questions for them either they are available or not .
Hi Roseflawlessbeauty, thank you for your positive feedback! We’re glad Smartbot is meeting your needs. Your recommendations are greatly appreciated.
The Smart Bot app has been a game-changer for our Shopify website, acting like a full-time employee ready to assist customers 24/7. This incredible app is easily trained, allowing us to quickly tailor responses to suit our brand’s tone and answer specific customer inquiries. It’s designed to connect with customers immediately, providing helpful and engaging information that keeps them informed and confident in their purchases. Highly recommended for businesses looking to enhance their customer experience and support efficiency.
Hello Staypoollizer,
Thank you for sharing your experience! We're delighted our Smart Bot meets your needs and enhances customer support. Your feedback is invaluable to us! 💖
It is the perfect assistance than any other human, much better than live agents. It is clean, organized, effective and promptly response, works perfectly to bring good customer service assistance and answer variety of product inquiries, even good at giving recommendations about what kind of product fits better for the occasion, moment, day, etc.it also gives information about prices and top products that match better for the customer, creates answers that saves your day in seconds, save the customer time about getting the best product and answers, and we are happy to bring quality customer service.
Dear KATHERINE CANDLE, thank you for the wonderful feedback! 😊 We're thrilled to hear how much the bot is helping with customer service and product recommendations!
Aplicativo excelente, espero que muito mais ferramentas sejam desenvolvidas para essa ia no futuro!
Hello LensShop,
Thank you for your kind words. We're glad you love our app. Your enthusiasm inspires us to keep innovating and improving. 🤗🌟
great addition to our Fitness Nutritional and Vitamins Supplements On-line store,
Your feedback is invaluable, AMAZON FACTORY! We’re excited to hear our app is a great addition to your fitness store. We’re here to support you! 😊
Simply amazing, it was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Apoorva. Such a beauty it is. looking forward for more upgrades soon
Hey shanthitailors, thanks for the amazing review! Apoorva sounds like a star! 🌟 We’re excited to bring you even more upgrades soon!
Estou bastante satisfeito com o desempenho do chatbot! A IA dele é realmente impressionante, com respostas ágeis e precisas, o que tem melhorado muito a experiência dos meus clientes.
Quanto às personalizações, ainda não explorei todas as opções disponíveis, então não sei dizer se o sistema oferece recursos avançados de customização. No entanto, o que tenho visto até agora já superou minhas expectativas.
Se o plano gratuito continuar com essa qualidade, certamente vou assinar a versão paga para aproveitar ainda mais funcionalidades. Vale muito a pena pelo suporte automatizado e profissional que esse chatbot proporciona!
Thank you, Standard Shop! We’re delighted to hear the chatbot's performance has exceeded your expectations. Your insights are invaluable, and we’re here to help you explore all features! 🌟😊
Looks and functions very well. The product recommendations it brings up are a great feature.
Hello Blind Dog Coffee,
We appreciate your praise! It’s great to know the recommendations are working well for you. Your feedback is important, and we’ll continue to strive for excellence! 🙌☕️
nice
Dear FABRIQSGARMENTS,
Thank you for your kind words! We're thrilled you find it nice. 😊✨
Easy to install and effective. Keeps getting better with training.
Hi Madelyn, thank you for your positive feedback! We appreciate your support and are glad to hear our app keeps improving with training. Your insights are invaluable to us.