SmartBot: Leading AI Chatbot

I just started using this and I really like it

日本語でも問題なく利用できますし、ECに最適化されていて直近１ヶ月に実際のユーザからあった質問を全て問題なく回答できました！

the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support

So far, it's good, but we've only gone live for 2 days.

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them.

Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique.

In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

Funciona muy bien, me dejo sorprendido la calidad de las respuestas, con un poco de entrenamiento es un asistente de ventas realmente efectivo, muy buena aplicación sumamente recomendable

This is the best app I’ve ever used. The AI Chatbot has been a game-changer for us at Electrr.com. As we’re in development, it efficiently handles a multitude of questions, providing accurate answers and streamlining our process. Its advanced features and seamless integration make it an invaluable tool. Highly recommended for any business needing robust customer support automation.

Works Really Well! So happy to how found this Chatbot. It Pulls content right from your site and answers and leads customers with ease.

I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.

Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.