SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (213)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support efficiency, acting like a full-time employee with its ability to handle routine inquiries and provide immediate assistance. It features a user-friendly interface, easy setup, and can be customized to match a brand’s specific tone. The app also integrates well with social media and offers inventory tracking, making it a valuable tool for improving customer engagement and boosting sales. Merchants describe the support team as proactive and helpful, further enhancing the app's effectiveness in automating customer service tasks.

October 21, 2024

works great

EcoSpace Goods
United States
3 days using the app
Edited September 4, 2024

Thanks for support

SupRelax
Türkiye
21 days using the app
BestChat replied September 3, 2024

Dear SupRelax,
As mentioned in my previous email, we have agreed to process your refund request. However, please note that your payment was made through the Shopify platform. Shopify has a fixed settlement period, and we have not yet received your subscription funds. Once we receive the settlement from Shopify, we will issue your refund.

Regarding your comment about not receiving a refund, we find it difficult to accept as it does not accurately reflect our communication and intentions.

July 13, 2024

We are surprised at it ability to learn..

Shop Rangeet
United States
About 1 month using the app
BestChat replied July 22, 2024

Shop Rangeet,
we appreciate your feedback! 🙏 We're glad our AI's learning ability has surprised you.

October 21, 2024

Bonjour,

Je tenais à prendre un moment pour vous remercier sincèrement pour le travail exceptionnel que vous avez accompli sur SmartBot. Votre expertise et votre créativité ont vraiment fait la différence, et l'application répond parfaitement à nos attentes.

Votre disponibilité et votre réactivité tout au long du processus ont été très appréciées. Merci encore pour votre dévouement et votre professionnalisme. Je suis impatient de voir les prochaines évolutions de l’application !

Cordialement,
William H

La Bougie Herbivore
France
About 17 hours using the app
September 22, 2024

Very helpful for every online shop

Artes
Romania
31 minutes using the app
October 5, 2024

It is very easy to install and use. Additionally, the customization is effortless.

City Girl Hair
United States
About 1 hour using the app
October 24, 2024

le bot est en constante évolution, c"est inaergcroyable.

FocusMelo
France
1 day using the app
October 31, 2024

It's plug and play, amazing. I'm trying it out and it works fine so far.

Whitstable Oyster Home Delivery
United Kingdom
13 minutes using the app
August 3, 2024

very good

Monkey Supplements
United Kingdom
2 months using the app
August 17, 2024

Deze visuele AI chatbot zou ik iedereen aanraden. Hij voert bijzonder vaardige sociale naadloze gesprekken en stelt klanten op hun gemak. Je kan de bot zeer gemakkelijk personaliseren en ik ben erg onder de indruk van de krachtige AI-functie van de chatbot. Ik raad deze app aan iedereen aan die hun klanten een geweldige ervaring gunnen op hun website.

Galore
Netherlands
3 months using the app