Reviews (348)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this chatbot for enhancing customer interaction with fast, personalized responses. It's easy to set up, customizable to match brand voices, and capable of handling various inquiries. The bot intelligently escalates complex issues and provides valuable analytics for service optimization. It supports product recommendations, operates 24/7, and integrates seamlessly with websites, leading to increased sales and improved customer service.
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This app is very helpful in customer support. The AI is very smart and it surprises me the capabilities that it has.
Hi Small Pet Depot,Thank you for your wonderful feedback! We're thrilled that our app is helping with customer support. Your satisfaction inspires us to keep improving!
Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe
Thank you so much for your kind words, Chamanisme & Traditions! We’re thrilled to hear our app is effective and enjoyable for you. Your feedback truly means the world to us! 😊
Very Nice Product, it helps us very much.
Dear Green Passion,Thank you for your kind words. We're thrilled our product is helping you. Your satisfaction is our motivation to keep improving. 🌿
Seems great so far
Hi Ethereal Gold Dispensary,Thank you for your feedback and support. We truly appreciate it.👍
So far so good. The only thing is that it shows it's a bot and is a little pushy. Other than that it's really good.
Thank you so much for your feedback, DEFI DIGS. We’re glad to hear you find it good overall. Your insights help us improve our service
Prompt and courteous and took care of our problem.
Dear Shuler Studio,
Thank you for your kind feedback. We're glad our team was prompt and courteous in resolving your issue. Your satisfaction is our priority. 😊
I love it very much! It has saved me tons of time. Keep up the good work:-) Thanks!
Myriam
Hey Myriam, thanks for the fantastic review! We’re so happy our service is a time-saver for you. Your feedback is like a little sunshine for our team! ☀️
So I far so good . Love the app.
If you can make it easier to access the chat history that would be cool.
And a cheaper plan for us that don't want to spend 30 a Month. Thanks
Keep up the great work..
Hey Liverpool School Of Plastering, thanks for the awesome review! We’re so happy you’re enjoying the app. Your feedback is like a warm hug for our team, and we’ll take your suggestions into account! 🎉
This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.
Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority.
SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data.
All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level.
If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind.
Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.
This is amazing ..
Hey Takipli Online Diyet,We're thrilled with your feedback.😊