Reviews (347)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for enhancing customer interaction with fast, personalized responses. It's easy to set up, customizable to match brand voices, and capable of handling various inquiries. The bot intelligently escalates complex issues and provides valuable analytics for service optimization. It supports product recommendations, operates 24/7, and integrates seamlessly with websites, leading to increased sales and improved customer service.

December 2, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed this smartbot and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Dropcap Studio
United States
9 minutes using the app
BestChat replied February 9, 2025

Your enthusiasm is inspiring, Dropcap Studio! We're so glad our smartbot exceeded your expectations and made customer service easier for you. 🙌✨

October 23, 2024

Training the Chatbot is actually fun. It learns fast and i am very impressed with its ability to help customers

SEQUIN FANS
United States
1 day using the app
BestChat replied March 25, 2025

Hey SEQUIN FANS, thanks for the awesome review! We’re so glad you’re enjoying training the chatbot. Your feedback feels like a warm hug for our team! 🎉

May 14, 2025

Buena app te facilita el trabajo

RESILIENT
Mexico
8 days using the app
BestChat replied May 27, 2025

Thank you, RESILIENT! 🌟 We’re thrilled the app is helping you streamline your tasks. We’ll keep improving!

March 12, 2025

So far it works great, I'm very impressed on how it learned so much without any input from me,

RC Plane Stands
United States
42 minutes using the app
BestChat replied March 25, 2025

Hello RC Plane Stands,
Thanks for the wonderful review! We’re delighted our app is working so well for you. Your feedback means a lot to us! 💖

June 24, 2025

Perfect

Whyte Scrubs
Morocco
37 minutes using the app
April 7, 2025

This is great!!

Göteborgs Langettering
Sweden
2 days using the app
BestChat replied April 16, 2025

Dear Göteborgs Langettering,
Thank you for your enthusiastic feedback! We're thrilled to hear you’re enjoying our service. Your happiness inspires us to keep delivering the best! 🌟😊

September 6, 2024

Good app. Answers quickly and almost always correctly. But you can be trained.

SHEMAX CANADA | ONLINE RETAIL STORE
Canada
4 months using the app
BestChat replied March 20, 2025

Thank you so much for your kind words, SHEMAX CANADA! We're glad to hear our app is helping you. Your feedback inspires us to keep improving! 😊

June 11, 2025

get this

Tech Trove Essentials
United Kingdom
26 minutes using the app
April 1, 2025

Very good apps!

Beauty decoder 醫美護膚品專門店
Hong Kong SAR
About 3 hours using the app
BestChat replied April 16, 2025

Dear Beauty Decoder,
Thank you for your wonderful feedback! We're thrilled you find our app very good. Your support motivates us to keep improving! 🌟😊

December 16, 2024

Great app, when used free it's limited and the answers are not quite good, but the do help.

ludopalooza
Chile
6 months using the app
BestChat replied February 9, 2025

Dear ludopalooza,
Thank you for your feedback! 😊 We're glad you find our app helpful and appreciate your insights as we work on improvements. 🌟