Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

February 2, 2022

For a newsletter-rookie like me, it's very easy to use, and it does what it says. I am not using it yet completely since I not online yet, but I already set up a classic newsletter and the abandoned cart and that worked very well. I will use the free plan first to see if it's suitable for me and then upgrade, just not sure what's included in the free plan with the “standard features”.. Beautiful app, fast customers service and 100%recommendable.

Super Socks
Austria
29 days using the app
SmartrMail replied February 2, 2022

Thanks for your review Super Socks 🧦 We're glad you're finding our team responsive and the app beautiful! To answer your question, our standard features include about 90% of what SmartrMail has to offer. To name a few features, you'll be able to send and schedule newsletters, segment your subscribers (using all the rules available), set up a pop-up, review your email stats, automate abandoned cart emails, welcome emails, birthday emails, win-back emails, thank you emails, review emails, product recommendation emails. You have room to grow until it makes sense for you to take your email marketing game up a notch 😊 We wish you the best results with your email campaigns!

April 10, 2020

This app works perfectly for what I wanted to do. The newsletters look professional and I love the easy to use templates. They are very customizable makes it easy to flow with the theme of my site. I highly recommend this app!

Superstition Harley-Davidson
United States
29 days using the app
May 5, 2021

beautiful interface. Easy to use. Free version gives more of the features you need. No regrets, I would definitely consider upgrading

ClosetBlues
United States
29 days using the app
February 17, 2023

Love THIS app!!
We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be.

Thanks for making this App.

INKED CIRCUS TATTOO EXPOS
Canada
28 days using the app
SmartrMail replied February 19, 2023

Hi Inked Circus Tatto Expo 🖋🐉 Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights 🚀

August 12, 2020

Listen, if you're anything below an expert at this whole email marketing thing - I suggest starting out with this app! It's simple yet robust enough to cover more than the basics! I've tried more email marketing companies then I care to admit - and this is the first one I've really taken action with! Part of that is their simple interface & quick tutorials on Youtube! Thanks SmartrMail, I hope you're able to continue on & expand your offerings!

spiritjunkiemom
United States
29 days using the app
January 23, 2021

It is really good for start. Has lots of solutions. The one we are most benefiting from is the automation for abandoned checkouts. Makes customers come back.

Swagg Splash
United States
28 days using the app
February 20, 2023

The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)

ShesAlwaysAdored
United States
28 days using the app
SmartrMail replied February 20, 2023

Good evening ShesAlwaysAdored team 😊 Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers 🚀

July 17, 2020

Super app! It helps you create a newsletter simple and very fast!
Recommend trying it for yourself :)

King Crystals
Netherlands
28 days using the app
September 23, 2020

I'd really like to thank you for the FREE access you've so generously given to store owners like myself. I'd also like to say, it's pretty much the best email app for shopify. I've extensively tried mailchimp, omnisend, seguno, privy, shopify email, cm commerce, mailerlite, jilt....the list goes on. Your's has the most features that I need, and makes the customer journey a bit easier than the next best option which is mailchimp(Mailchimp makes you upgrade to $30 a month to use the visual customer journey builder. I'd like to request/suggest an added feature. Allow users to insert product recommendations block into automated flow emails and/or allow product recommendation emails to be used in the automated flows tab. As a customer, I would even be willing to pay a one time add-on fee of $5 to $10 for a recommended products block to be used in emails, rather than having to insert products that might not apply to email recipients. Anyways, I appreciate your work. Keep rocking.

shop.AxeDr.com
United States
28 days using the app
February 5, 2021

So far, so good. I've been using it for about a month, and I haven't experienced any issues. Its a good way to keep up with your customers. I downloaded the app to be able to send automatic emails to customers who subscribed to my mailing list; however, I was able to do so much more. For this reason, I highly recommend.

Eva Simone' Hair Care
United States
28 days using the app