SmartrMail Email Marketing SMS

Wanted to give it a try but it lacks a lot of customisation. You just can't blast customers at will with random products especially when we're not given any option as to what products that we do not want included. I have items in my shop that I wouldn't want sent but there's no way to change that. :/

Also definitely not worth $20 a month with the lack of customization. Pretty high for an app that ...

SmartRMail is great and easy to use. If provides beginners ideas on email marketing that they may not have thought of. The only downside is not being able to customize some features, such as the pop-up messages, thank you messages (unless you know code ...if it allows). I was limited to the number of words I could have on the pop-up and it omitted the last sentence of my messaging. It also did ...

What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!

Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.

Customer service was very poor after I installed the app. It took 12 or more hours to get an email response. The chat feature did not work. I am in the USA in Texas, and it appears that the customer service team is countries away judging by their response time. They seem to be off work during my working hours. I uninstalled the app because I need quicker response time.

I found the template design, not to my liking.
Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.

Worst app ever, with the most dumb things everywhere. its too much of a headache. i accidentally pressed a button and I cant even return, my whole design was gone. The website is also laggy

Cool app so far - I'm actually using the manual emails more than the automatic, but I've only had it a few weeks, so well see. Still waiting for the ability to choose 'only Sale' items in automatic emails, please add it!

EDIT: 'On sale' added to automatic emails, very handy.

As a one-man team, this has helped me immensely. I was able to import subscribers I collected from other third party solutions easily. Design is made easy with drag and drop, although a little laggy and dated. But I could do so much for free!

Cool app, I like the fact that all I had to do was install it and then it just runs on its own. The only suggestion I have is to make it so it doesn't promote items that have low inventory.