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Loyalty Points, VIP, Referral Programs by Smile.io

Loyalty Points, VIP, Referral Programs by Smile.io

Developed by Smile.io

2879 reviews
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Price: From $0.00 / month More info
  • 10+ exciting ways to engage your customers, all available on the free plan
  • Implement the combination you want: loyalty points, VIP, and referral programs
  • Join 15,000 merchants who power their rewards program with Smile.io

Create a Total Rewards Program With Loyalty Points, Customer Referrals, and VIP Tiers




  • Loyalty Points Program

    Encourage profitable actions that drive customer loyalty by issuing points.




  • Referral Program

    Encourage existing customers to refer their friends and promote your store for you.




  • VIP Program

    Give increasing rewards to your best customers as they interact more with your store.





Turn Shoppers Into Loyal Customers


Smile.io allows you to quickly set up and run your own rewards program. When you reward your customers they are more loyal, more likely to return, and more likely to make repeat purchases.


Over 15,000 merchants are boosting revenue and repeat purchases with a Smile.io rewards program. These merchants are seeing a 15% increase year-over-year in revenue and a 20% increase in repeat purchases.


Inkbox was able to increase repeat purchases 84%!



A Very Generous Free Plan to Help You Grow


Helping you grow your revenue is priority number one for us. That is why you can run a loyalty points program and a referral program at no cost on our free plan.


Reward for:



  • Purchases

    Give shoppers loyalty points for the most important thing: making a purchase. Customers can spend their loyalty points on a $ discount, % discount, free shipping, or store gift cards (Shopify Plus stores); the choice is yours.



  • Customer Referrals

    Turn your existing customers into powerful marketers that generate sales. Give loyalty points, coupons, and more for referring friends, and even give the friend a reward as an extra incentive.



  • Account Registrations

    Eliminate guest checkouts and gain valuable email addresses by rewarding customers with loyalty points for registering an account.



  • Social Shares

    Give your customers loyalty points if they share your store with their friends on Twitter or Facebook.



  • Social Follows

    A strong social following is a great way to build up brand awareness and sales. With Smile.io you can give loyalty points to customers who follow you on Twitter or Instagram, as well as liking a Facebook page.



  • Birthday Rewards

    Show your customers you care by giving them a present on their birthday.



  • And More!

    We are developing more ways to reward customers weekly. Our goal is to make your store more successful through rewards and customer loyalty!



  • Powerful Features to Take Your Program to the Next Level


    If you are looking to make your program as powerful as possible, you want the features available on our paid plans. We already work with some of the largest stores on Shopify and Shopify Plus. Here are a few of the added features available on our different paid plans.



    • Advanced Visual Customization

      Add embedded loyalty point balances and referral links to your site. Also create a totally branded rewards program with our theming. You are able to add in custom imagery, select your preferred brand color, and even add in your own logo!



    • VIP Program

      Offer your customers even more incentive to continue shopping with you. VIP tiers allow customers to earn additional rewards and earn loyalty points faster based on how much revenue or points they’ve generated over a period of time. You can also segment your customers based on how loyal they are.



    • Tab-less Program

      Looking to create an integrated rewards program? You can use our intent system to build a program without the tab. You can link to the modal from your header, footer, or any clickable object.



    • Build with our API

      Use our API to reward for any customer action. You can also use this API to sync Smile.io data with other applications such as your email service provider.



    • And More!

      These are just a few of the added benefits on our paid plans. We also have explainer pages, customer segmentation, the ability to exclude customer groups, and are adding more weekly!



    • Why Choose Smile.io?


      We have helped launch thousands of reward programs in virtually every industry. We can help you too!

      Start in a Few Clicks


      We have made it super easy to get your rewards program started. It literally takes just a few clicks to get up and running. Just click “Get App” to see for yourself!

      Industry Experts


      We have over 5 years and 15,000 merchants worth of experience. This has taught us a lot about loyalty programs. We have published tons of guides, books, and blogs to help your reward program succeed.

      Check out our resource center!

      Shopify Plus Solutions and Features


      We have tons of Shopify Plus merchants using Smile.io to power their rewards programs. We also offer Shopify Plus specific features and services such as redeeming loyalty points at checkout. No matter the size of your store, Smile.io can handle it. From 10 orders a week to 10,000+ we have you covered.

      Shopify Plus solutions

      Pricing


      We price our reward programs based on program members, not on your store's orders or existing customers. We did not help you get your existing customers, and every order is not a direct result of us. We charge based on your reward program's growth.


      Pricing Details

      It’s Easy To Use & Get Started


      Start your program for free today and see how easy a Smile.io rewards program is to launch and run.

Loyalty Points, VIP, Referral Programs by Smile.io reviews

2879 reviews
  1. 5 stars (2467 reviews)
  2. 4 stars (318 reviews)
  3. 3 stars (62 reviews)
  4. 2 stars (11 reviews)
  5. 1 star (21 reviews)

Very useful and easy to use. And it's free!

posted

Very useful and easy to use. And it's free!

posted

So far so good! Nice and straightforward setup. Maggie has been great with support :)

posted

we are a small store (10-15000 visits per month, a few thousand customers). The launcher, without an intent page has murdered my conversion rate. The points don't show on my customer account page, so I cannot promote the service to customers, without losing them via the terrible UX and limited positioning of the launcher. My only alternative to provide proper is to pay 600 a month, which I'll get no return on and cannot afford to invest in with a customer list only in the 1000s. It feels like a honey trap / bait and switch tactic. Fundamental user experience requirements should absolutely be a prerequisite for a paid app.

There's a lot of great functionality in there, but not one I'm willing to take a 40% conversion drop on new business, especially with Shopify itself being so limited in its design flexibility out of the box. I'm not willing to plough dev resources into solving problems that ae solvable out of the box. As a consequence, I've decided to accept any reputational damage from halting the programme while I try to find a suitable alternative.

Take a look by contrast at the flexibility of positioning of surveys and polls etc on a solution like Hotjar - it manages to be both visible and unobtrusive. (it's a different type of ap, but the launcher is near perfect and still carries their branding on the lower plans, which is fine)

It's a shame, because otherwise I was 100% bought in to your journey and the functions you offer, but the pricing plan vs feature set doesn't feel like advantages when moving through the plans, it feels like blackmail, leveraged against my own promotion to customers and desire to provide a good service offering to my customers.

I wish I'd read more before I committed - the sales patter doesn't match the experience of using this properly. I'm sure it's fine if you're fishing around with a free plan and not on top of your user stats. I am on top of mine and unfortunately, an otherwise excellent app is destroyed by the simplest oversight in UX - classic case of a developer thinking of themselves without considering an end user.

posted

Maggie,

was awesome she helped me right away and solved the issue within seconds

posted

Very good app and Fiona really helped ! I do recommand it

posted

Fiona was a star, very quick, very helpful - lets hope the app helps sales!

posted

such a nice and smart app, enjoying it

posted

I just installed this app and so far I'm loving it! Maggie was of great help and pretty much set everything up for me in no time. Thanks Maggie, you're awesome!

posted

Love it! It's so easy to use.

posted
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From $0.00 / month

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