Smile: Loyalty & Rewards
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
December 2, 2014
Languages
English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)
Categories
Loyalty and rewards , PopupsWorks with
Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoCreate your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
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Customize the rewards launcher, panel, and emails to match your brand aesthetic
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Encourage repeat purchases by allowing guest shoppers to earn points
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Integrate with all your favorite apps for email, reviews, and customer service
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Remind customers of their points & referral link with Nudges to boost engagement
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Auto-translate your entire loyalty program to one of our 6 preset languages
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
5,256 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its simplicity, ease of setup, and customizable loyalty program features. It integrates well with third-party apps and is effective in increasing customer retention. The customer support team is praised for their quick and helpful responses. Merchants value the app's ability to reward customers for social media engagement and offer incentives. It's suitable for both online and in-store shopping and can manage rewards across multiple websites. The free version is robust, providing many features to build customer loyalty.
Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.
Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3
I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)
Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey!
💛Nicole
About this app
Launched
December 2, 2014
Languages
English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)
Categories
Loyalty and rewards , PopupsWorks with
Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoBuilt by Smile.io
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