Smile: Loyalty Rewards & VIP
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Create your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Encourage repeat purchases by rewarding every order with points
- Reward social actions on Instagram, TikTok, Facebook, and more
- Drive sales with points bonus events
- Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
- Optimize your loyalty program by comparing performance with similar stores
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Shopify POS
- Checkout
- Customer accounts
- Judge.me
- Klaviyo
- Gorgias
- Mailchimp
- Recharge
- Loox
Categories
Program types
Rewards you can offer
Pop-up types
Managing pop-ups
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49 / month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199 / month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999 / month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6,696)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.
We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect!
Super helpful team of experts.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.
Thank you for your review - we really appreciate it!
I’ve been using Smile.io for a while, and I must say it’s an excellent platform for loyalty programs! It’s user-friendly, feature-rich, and perfectly tailored to meet the needs of growing businesses.
A special shoutout to Andreandana from the support team, who went above and beyond to assist me. Their knowledge, patience, and professionalism were truly remarkable, making my experience even better. Smile.io is not just a great tool but also backed by an outstanding team. Highly recommended!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Support
App support provided by Smile.io.
Or visit their support portalResources
Launched
December 2, 2014 · Changelog
Featured in
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