Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4.8 of 5 stars(4235 reviews)

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs and increasing repeat purchases for over 50,000 stores

Boost new and repeat sales

Cut back on acquisition costs & boost retention with referrals, points, exclusive offers, and more. Create a powerful program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.


About Smile: Rewards & Loyalty

50,000+ Shopify brands are succeeding with Smile’s easy-to-build loyalty platform.

Join thousands of Shopify stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

Build a powerful rewards program to grow your business

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

  • Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
  • Create urgency with bonus points & points expiry campaigns
  • Save abandoned carts & invite customers back with points reminders
  • Customers can redeem points for coupon codes or free gifts at checkout

Referral program

  • Create social proof with word-of-mouth marketing
  • Encourage customers to refer a friend using personalized referral links through pop ups and emails
  • Easily monitor referral traffic and sales with in-app analytics

VIP program

  • Strengthen customer retention with VIP statuses and perks
  • Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize

Give your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout.

  • An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
  • Match your store design: add logos, banner images, advanced color options, and more!

Get started & launch your program in minutes!

Getting started with Smile rewards is easy, fast, and exciting. Most merchants can get their rewards program configured, designed, and launched on their Shopify store in less than a day.

  • Customization takes minutes with our intuitive UI, with 0 coding skills required
  • 24/7 email and online customer support
  • Access to hundreds of helpful Smile resources to boost program success

One-click integrations with best-in-class apps like:

Klaviyo, Gorgias, Mailchimp, Judge.me, Okendo, ReCharge, Omnisend, Loox, Privy, PushOwl and over 25 more!

Smile is small business-friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations right away.

Join some of the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Integrates with

  • Shopify POS,
  • Judge.me,
  • Klaviyo,
  • Gorgias,
  • Mailchimp,
  • Okendo

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free

Free

  • Free forever
  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

  • All Free features
  • Advanced branding
  • Remove Smile.io branding
  • Customize reward emails
  • 1 Smile app integration included (e.g. Klaviyo)

Growth

$199/month

  • All Starter features
  • Nudges (engaging on-site pop ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations included (e.g. Okendo)

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features (e.g. Shopify Flow triggers)
  • Unlimited Smile app integrations (e.g. Gorgias)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Kassonade et compagnie

This app is wonderful. Easy to install, super easy to acces and understand for the client. And the people from the app are super responsive and helpful when you have questions.

Ribbon Nook

Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.

Glass eMotions

I have just migrated to Shopify from WooCommerce. Setting up all the little things to make my site work well and offer the best experience for my customers has been a journey.
Part of that was finding Smile.IO. It has given me a way to give back to my customers for their loyalty. I am a small business and truly appreciate the Free Plan. Not a lot of app developers understand that.
It has integrated well into my platform. Recently I wanted to add a way to have customers leave Product reviews and be rewarded for their review. I found Stamp.IO. I really cannot afford the paid plan, but Larry from Smile understood this and gave me access to add to my loyalty program.
With all the apps out there, it can be confusing and daunting to pick the right one. I chose wisely - in that the support and functionality is just the best from this suite of applications.
Kudos to you and your team, and my heartfelt thank you.

Developer reply

December 8, 2021

This was such a lovely review to read through :') Thank you so much for taking the time to let us know about your experience! Please don't hesitate to reach out to us whenever if you need anything else - always happy to help 💖