Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 26, 2024

Just had great support from Joana. Many thanks. 5* service

Olivebox
United Kingdom
Almost 8 years using the app
Smile.io replied November 28, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

December 9, 2024

Very prompt answer with details. PERFECT!!

Music Plaza
United States
Over 6 years using the app
Smile.io replied December 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 21, 2024

Thank you so much for all your help!

Nolaskinsentials
United States
About 7 years using the app
Smile.io replied November 23, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

December 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Touchland
United States
Over 5 years using the app
Smile.io replied December 14, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

December 5, 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
United States
Over 5 years using the app
Smile.io replied December 7, 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

November 27, 2024

Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.

BAZAAR BOUTIQUE
New Zealand
Over 5 years using the app
Smile.io replied November 29, 2024

Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!

December 8, 2024

Excellent service!

Mr. Tools
United States
About 4 years using the app
Smile.io replied December 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

December 4, 2024

Customer service went above and beyond.

Pine & Moss
United States
Over 4 years using the app
Smile.io replied December 6, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

December 5, 2024

Easy to use, with helpful customer service

Grocery Owl
Singapore
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

December 6, 2024

I'm new to the app but it has been good so far.

Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.

Rowster Coffee
United States
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)