Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,537)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 10, 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
United States
2 months using the app
Smile.io replied October 12, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

November 5, 2024

Speedy response time - Lisa was very helpful!

Miracle 10
Canada
About 6 years using the app
Smile.io replied November 6, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

Edited October 26, 2024

Karen was such a huge help. She helped answer all my questions and got me going in the right direction.

Rowdy South
United States
About 2 months using the app
Smile.io replied September 19, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

September 26, 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Germany
Over 3 years using the app
Smile.io replied September 27, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

November 13, 2024

Amazing experience. I am blown away by the fantastic and helpful customer service and the ease of setting up the application. I am so excited to get this program going!

The Endery
United States
8 days using the app
Smile.io replied November 15, 2024

Thank you so much for leaving us a review! It means the world to us 😊

September 24, 2024

Love this app, no issues at all over the past couple of years!

Vintage Belle Noire
United States
About 3 years using the app
Smile.io replied September 27, 2024

Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏

Lynn - Smile Team✨

November 10, 2024

Wonderful service. And super quick!

Bespoke Letterpress
Australia
Over 5 years using the app
Smile.io replied November 11, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨