Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,658)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

November 26, 2024

Just had great support from Joana. Many thanks. 5* service

Olivebox
United Kingdom
Almost 8 years using the app
Smile.io replied November 28, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

February 28, 2025

Excellent support. Thanks for the quick and thorough response to a tricky technical question.

Brush On Block
United States
Over 3 years using the app
Smile.io replied March 2, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 15, 2025

this is really good app to incentivise customer for being a brands loyal customer.

GIRORGANIC
India
Over 2 years using the app
Smile.io replied January 17, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

December 5, 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
United States
Almost 2 years using the app
Smile.io replied December 7, 2024

We smiled reading this review! Thank you so much :)))

February 14, 2025

Lynn P. was super helpful, and even taught me something about shopify that I didn't know was a thing, which she didnt have too, because Shopify technically isn't her product..

PixelBros
Canada
4 days using the app
Smile.io replied February 15, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 25, 2025

Best support ever! The app is pretty intuitive and easy to set up, but I began to write down some questions along the way more so about how the rewards program works in conjunction with your own discounts. I sent quite a list on the chat, and Lisa really went the distance and answered ALL of my questions and then some! Very happy and excited to get these rewards to my customers! Thank you!

The Stencilsmith
United States
1 day using the app
Smile.io replied February 26, 2025

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited November 28, 2024

We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!

Basis Clinic
Canada
7 months using the app
Smile.io replied November 16, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

November 18, 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating ...

Oyin Handmade
United States
6 months using the app
Smile.io replied November 20, 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

February 11, 2025

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!

J Heart CBD
United States
5 days using the app
Smile.io replied February 12, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

December 9, 2024

Very prompt answer with details. PERFECT!!

Music Plaza
United States
Over 6 years using the app
Smile.io replied December 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨