Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Netherlands
About 2 months using the app
Smile.io replied November 23, 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

October 31, 2024

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

Nellie's
Canada
3 months using the app
Smile.io replied November 2, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

November 12, 2024

Excellent quick reply - thank you!

Taylor Danielle Boutique Inc.
Canada
About 3 years using the app
Smile.io replied November 14, 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

November 15, 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
United States
About 2 years using the app
Smile.io replied November 16, 2024

We smiled reading this review! Thank you so much :)))

October 17, 2024

Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!

SherLouise Boutique
United States
About 1 month using the app
Smile.io replied October 18, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 12, 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
United States
About 2 years using the app
Smile.io replied November 14, 2024

We are so glad Andrea was able to assist you! Thanks for your lovely review!

December 4, 2024

Was able to resolve the issue immediately

Bums and Roses
United States
Over 3 years using the app
Smile.io replied December 6, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

September 4, 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
United Kingdom
About 3 years using the app
Smile.io replied September 5, 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

October 9, 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 days using the app
Smile.io replied October 12, 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

Edited December 12, 2024

very helpful and even gave a follow up email :)

Dear Aspen Corporation
Canada
Over 2 years using the app
Smile.io replied October 26, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨