Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.
Thank you for this lovely review, we are really glad you found the support fantastic :)
Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!
We smiled reading this review! Thank you so much :)
Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.
We smiled reading this review! Thank you so much :)
We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.
Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.
It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing
Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!
Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
Very helpful advise from Shelby! easy to navigate and clear information.
Thank you for the 5-star review! I'm happy that I could help. 🙂
Shelby - Smile Team ✨
5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.
Thanks for taking the time to leave us a review! 💛