Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,700)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.
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the support we have received from Jade has been incredible!
Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩
We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.
The level of customer service has been outstanding, and it’s clear that the team truly cares about ...
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))
In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Andreandana has been great with all my questions and makes me very happy with Smile!!!
We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)
Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…
Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.
They have been great! They are very helpful and always respond in a timely matter.
Thanks so much for taking the time to rate us 5 stars! 🤩
Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions or need any assistance 🙂
- Smile ...
I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.