Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless.
Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
Great customer experience and 1:1 chat service from Joana!
So glad Joana was able to assist you and thank you for your lovely review!
Good support, thorough rewards program. Easy app blocks to add rewards features to site.
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.
We are so glad Jade was able to assist you quickly, hope you enjoy the app :)
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!
We are so glad Shelby was able to assist you! Thanks for your lovely review!
easy to use, fast responsive support team, effective user flow. thanks!
We smiled reading this review! Thank you so much :)
Excellent quick reply - thank you!
Thanks for taking the time to rate us 5 stars!
Smile Team✨
So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩