Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution.
Thank you very much!!
(I still think there should be another tier between the $49.99/mo and $200/mo option)
Thanks so much for taking the time to leave a review!
- Smile Team ✨
Speedy response time - Lisa was very helpful!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.
Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!
Lisa - Smile Team✨
Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories
Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!
- Angie and the Smile Team✨
Love this app, no issues at all over the past couple of years!
Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏
Lynn - Smile Team✨
We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.
Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!
Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.
Thank you so much for taking the time to leave a review! We really appreciate it 💖
The Smile Team ✨
Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨